Ayesha Siddiqua
Customer Service Officer at Community Bank Bangladesh Limited- Claim this Profile
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English Professional working proficiency
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Bangli Full professional proficiency
Topline Score
Bio
Rumana Hossain
You are always doing good in all areas.
Md. Sakib Hossain
Having the skills of sales and marketing along with customer service management in the banking sector, she is quite capable to handle the difficult situation and the queries of various customers in a very smooth way. Wish her a very good luck.
Rumana Hossain
You are always doing good in all areas.
Md. Sakib Hossain
Having the skills of sales and marketing along with customer service management in the banking sector, she is quite capable to handle the difficult situation and the queries of various customers in a very smooth way. Wish her a very good luck.
Rumana Hossain
You are always doing good in all areas.
Md. Sakib Hossain
Having the skills of sales and marketing along with customer service management in the banking sector, she is quite capable to handle the difficult situation and the queries of various customers in a very smooth way. Wish her a very good luck.
Rumana Hossain
You are always doing good in all areas.
Md. Sakib Hossain
Having the skills of sales and marketing along with customer service management in the banking sector, she is quite capable to handle the difficult situation and the queries of various customers in a very smooth way. Wish her a very good luck.
Experience
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Community Bank Bangladesh Limited
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Bangladesh
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Banking
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100 - 200 Employee
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Customer Service Officer
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Aug 2020 - Present
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City Bank
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Bangladesh
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Banking
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700 & Above Employee
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Customer Service Officer
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Oct 2019 - Aug 2020
Accurately prepared and processed forms to change customer service levels.Communicated with customers via phone, email, and chat and helped customers to navigate the company’s website to place request or complain.Completed and processed paperwork and records with attention to detail to ensure accurate entry of important data in company CRM. Answered customer inquiries about products and services provided and promoted installation sales and services.Utilized organization’s computer system to look up and record information concerning member accounts. Show less
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Education
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2016 - 2019
East West University
Master of Business Administration - MBA, Finance -
2010 - 2014
Bangladesh Islami University
Bachelor of Business Administration - BBA, Finance -
2007 - 2009
Central Womens College
Higher Secondary Certificate, Business studies -
2005 - 2007
Jatrabari Ideal High School
SSC, Business Studies
Community
