Experience

Laser City

• Canada
• Entertainment
• 1 - 100 Employee

• Laser Leader

  • Sep 2021 - Present

  • Refereeing the laser tag arena during games and ensure all guests are behaving well and in joyful moods • Leading day camps – a full school day where learning activities, snack times and games are administered, and children are made to feel welcomed and leave with smile on face • Explaining goals, policies, or procedures to parents and organizers about laser tag and facility • Responding to customer inquiries and establishing customer service satisfaction • Refereeing the laser tag arena during games and ensure all guests are behaving well and in joyful moods • Leading day camps – a full school day where learning activities, snack times and games are administered, and children are made to feel welcomed and leave with smile on face • Explaining goals, policies, or procedures to parents and organizers about laser tag and facility • Responding to customer inquiries and establishing customer service satisfaction



VCA Canada

• Canada
• Veterinary
• 300 - 400 Employee

• Client Care Specialist

  • Dec 2020 - Oct 2021

  • Created warm and welcoming environment for animal patients and clients • Answered multiline phone system and tracked and booked appointments effectively • Responded and managed email correspondence; clients, referring veterinarians and internal office messages • Admitted and discharged patients • Invoicing and billing; created estimates by obtaining pet owner confirmation and processing payments, submitted insurance claims • General housekeeping duties; cleanliness of reception area, waiting room and examination rooms Show less



DaDa

• China
• E-Learning Providers
• 200 - 300 Employee

• English Second Language Teacher

  • Oct 2017 - Aug 2021

  • Managed a course load of over twenty students transitioning into the basics of the English Language • Maintained best practices for TPR and confidentiality of student’s mental health, awareness, and pedagogy • Trained in trauma, mental health, and abuse victims’ behaviors in children • Trained in de-escalation and client (parents) satisfaction • Assisted in the design of lesson plans addressing acceptance of other cultures, races and religions • Assisted new teachers on how to manage workplace and students Show less



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Food Service Worker

  • Mar 2017 - May 2017

  - Performed fast-paced multitasking depending on station positioned at during day such as baking, sandwich board, store front, cleaning. - Handled customer service work and supervised staff when put on management duty or break duty - Performed fast-paced multitasking depending on station positioned at during day such as baking, sandwich board, store front, cleaning. - Handled customer service work and supervised staff when put on management duty or break duty



Tiny Robot Marketing - Winter City Initiative for the City of Edmonton

• Edmon

• Canvasser

  • Feb 2017 - Mar 2017

  - Promoted the Winter City Initiate by engaged Edmonton residents within local parks - Provided hot chocolate to residents while informing them about festivities that occur within Edmonton - Promoted the Winter City Initiate by engaged Edmonton residents within local parks - Provided hot chocolate to residents while informing them about festivities that occur within Edmonton



Sara Consulting

• Marketing and Advertising
• 1 - 100 Employee

• Product Demonstrator

  • Sep 2015 - Feb 2017

  - Demonstrated a variety of food samples to public - Promoted demo products to potential customers while working as a sales representative - Completed and organized paperwork back to Sara Consulting - Demonstrated a variety of food samples to public - Promoted demo products to potential customers while working as a sales representative - Completed and organized paperwork back to Sara Consulting



Sherritt International Corporation

• Canada
• Mining
• 700 & Above Employee

• Accounting Clerk

  • May 2015 - Sep 2015

  - Experienced using accounting/business softwares; learned how to use EAM (Enterprise Asset Management) - Used software to input data of time cards from various contractors - Established new organization methods and networks for contractors - Experienced using accounting/business softwares; learned how to use EAM (Enterprise Asset Management) - Used software to input data of time cards from various contractors - Established new organization methods and networks for contractors



Mac's Convenience Stores Inc.

• Retail
• 300 - 400 Employee

• Store Assistant

  • May 2012 - Jan 2013

  - Assisted Manager with inventory and product orders - Managed store when working alone - Handled customer services and vendors - Assisted Manager with inventory and product orders - Managed store when working alone - Handled customer services and vendors