Experience

HDFC Bank

• India
• Banking
• 700 & Above Employee

• Deputy Manager

  • Oct 2019 - Present

  • Maintained a positive and productive relationship with the client, resulting in consistently high customer satisfaction ratings • Enhance the value of existing accounts of Current account & saving account customers. Responsible of retention of accounts. • Relationship Management for a Portfolio of customers. Portfolio size 210 crore • Cross sell of all banking Products, Services, and Direct banking channels to walk-in customers to deepen relationships. • Account Opening – Current account & Saving account/FD. • Responsible for Cross Sell & enhancing relationship with existing customers by selling of Investment products like Mutual Fund, Insurance & Current account & Saving account through generation of referrals from internal database • Build and maintain healthy business relations with HNI/ HNW clients • Source New Relations and deepen existing HNI relations Show less



ARM axis bank

• ARM

  • Aug 2018 - Sep 2019

  • Deals with multiple loan products. • Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the bank’s guidelines. • Ensuring customer satisfaction by Disbursing loan on time & achieving service quality norms. • Meets with clients who have difficulty in keeping up with the loan amortization schedule and adopts a proactive position in arriving in win/win solutions. • Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers. • To provide product Support to ensure that sales targets by branch and through direct sales teams are met. • Handled customer complaints and worked to have them resolved within a reasonable time frame. • Referred to a database and called up potential customers who are interested for a loan Show less