Head of Communications and Media

• May 2023 - Present

Social Media Manager

• Mar 2022 - May 2023

- Prepared monthly social media calendar. - Prepare the end of the month social media report to line manager. - Enusred approval of documents, content, and designs. - Monitored social media pages and growth. - Built social media followings and convert customers to BNPL. - Provided online customer service support across social media platforms. - Monitored monthly Google analytics and SEO. - Put together social analytics and results. - Attend to only queries and customers. - Measured and reported performance of all social campaigns. - Identified trends, use them accordingly. - Tracked website traffic flow. - Measured and assess goals vis-à-vis ROI and compare with social strategy. - Devised experiments and conversion tests - Provided internal reports on a regular basis. KEY ACHIEVEMENTS - Created Social Media Playbook - Built Loan collection strategy and mechanism- single handedly managed the department for 4 months - Managed the settlement department (ensuring merchants get paid T+1 business day) - Ensured 75% online conversion of merchants and customers - Managed the refund department (ensuring refunds are done to customers and vice versa) - Ensured account reconciliation between Klump and Paystack. Show less

Social Media Manager

• Jul 2021 - Jul 2022

- Handled multiple brands at the same time, managing their social media channels. - Curated monthly social calendars for brands assigned to me. - Grew each social platform according to brand goals and expectation. - Raising Brand awareness through Content, - Helping Client achieve business goals in the place of online sales and marketing, - Working alongside graphics team to get the desired result. - Grew followership and ensured conversion digitally. KEY ACHIEVEMENT - Curated six weeks content and copy for brand new product Content Den Show less

Copy writer and social media manager

• Nov 2020 - Jul 2021

- Wrote copies for social media banners, - Posted on and managed social media channels, - Planning and creation of Digital content, - Raising Brand awareness through Content, - Helping Client achieve business goals in the place of online sales and marketing, - Working alongside graphics team to get desired result. -Grew followership and ensured conversion digitally. - Handled social advert that led to online conversion and followership - Curated content strategies and calendar monthly. KEY ACHIEVEMENTS - 80% of investments came from online conversion. Show less

Creative Copywriter and Assistant Operations Manager

• Nov 2020 - Jul 2021

I served in the Capacity of Creative Copywriter, Content Supervisor, Admin Officer, and Assitant Operations Manager. - Wrote copies for social media banners, - Planned and created Digital content for videos and adverts, - Raised brand awareness through Content writing, monitoring, approval for client's brands within my portfolio. - Helped client achieve business goals in the place of online sales and marketing, - Supervised a team of social media managers, content writers and designers, - Handled communication with client and ensured business conversion. - Managed employee data, file and payments. - Created social strategies and brand digital proposals from scratch. - Worked alongside graphics team to get desired result. - Managed creatives to bring out the very best from brands. - Managed day to day operations of the company. KEY ACHIEVEMENTS - Created an Ads Script that was aired on CNNAFRICA and CHANNELS TV. - Started the organization from scratch and was able to ensure consistency for start to exit. Show less

Snr Admin/facility Officer

• Jan 2020 - Jul 2020

- Supervised general office activities across the group.- Oversee the preparation, analysis,negotiationand review of contracts related to purchasing materials, supplies and products.- Prepared monthly Payadvice and payroll for Auxiliary staff remuneration- Developed standardized departmental model and workflow to clarify authority and responsibilities. - Provide advice and counsel to managers, head of departments and supervisors regarding admin personnel practices and policies.-Ensured that quarterly training is done for Admin personnel and weekly training for the guards across all branches- Ensured prompt notification to staff of all management and departmental decisions.KEY ACHIEVEMENTS - Designed, review and developed job description and KPIs for Admin personnel - Ensured visitation of facilities and improved response time to repairs and maintenance - Introduced quarterly training and workshop of Admin personnel- Appraised Auxiliary staff where increment in remuneration was done.-Stepped up a standard admin/facility department, admin standards, compliances, and response time.- Revamped the employee handbook, standard operating procedures, policies and work flow of the department. Show less

Admin/Facility Officer

• May 2017 - Jan 2020

- I was responsible for managing all company's physical properties. (commercial buildings, vehicle fleets, dispatch motorcycle, office appliances etc)- Prepared office requisition, submit for approval and procure on behalf of the company - Ensure all Auxiliary are present and give proper report.- Report admin/facility related issues to general manager KEY ACHIEVEMENTS - Supervised building of new office from scratch to finish.- Supervised relocation of office to a new location.- Set up disciplinary process to checkmate misconduct of Auxiliary staff. - Prepared an expense report template, procurement report template now used by the company. - Achieved a monthly general cleaning culture across the group for all facilities. Show less

Social Media Manager

• Feb 2017 - Apr 2017

- Built and executed social media strategy through competitive and audience research. - Generated and shared content daily. - Effected SEO (Search Engine Optimization) on the company website across various social media platform. - Monitored Content progress and maintained effective online relationship with followers. - Built and executed social media strategy through competitive and audience research. - Generated and shared content daily. - Effected SEO (Search Engine Optimization) on the company website across various social media platform. - Monitored Content progress and maintained effective online relationship with followers.

Social Media Manager

• Jan 2017 - Apr 2017

- Built and executed social media strategy through competitive and audience research. - Generated and shared content daily. - Effected SEO (Search Engine Optimization) on the company website across various social media platform. - Monitored Content progress and maintained effective online relationship with customers. KEY ACHIEVEMENTS - Ensured that first hardcopy magazine was produced. - Built and executed social media strategy through competitive and audience research. - Generated and shared content daily. - Effected SEO (Search Engine Optimization) on the company website across various social media platform. - Monitored Content progress and maintained effective online relationship with customers. KEY ACHIEVEMENTS - Ensured that first hardcopy magazine was produced.

Youth Corper

• Jun 2016 - Apr 2017

- I was responsible for teaching the subject; Biology and presenting of lessons in a comprehensive manner through the use of visual/audio means to facilitate learning. - Provided individualized instruction to each student by promoting interactive learning. - Created distributing educational content. - Created and distributed educational content (notes, summaries, assignments etc.) - Assessed and recorded students’ progress by giving grades and feedback to my supervisor. KEY ACHIEVEMENTS - Created a student database from the very scratch and updated the records of over 150 students who initially had no records with the help of my colleagues. - Successfully implemented policy for students’ extra-curricular activities and pushed for excursions for students. Show less

Industrial Training

• Apr 2014 - Sep 2014

• Confirmed patients have been instructed to take the test • Ensured blood samples are properly taken and conduct test • Ensured result are handed over to supervisor Key Achievements • Introduced a one on one pet talk usually carried out before any test is done for patients. • Confirmed patients have been instructed to take the test • Ensured blood samples are properly taken and conduct test • Ensured result are handed over to supervisor Key Achievements • Introduced a one on one pet talk usually carried out before any test is done for patients.