Ayelet Ashkenazy
Customer Success Manager at Idoz Software Solutions- Claim this Profile
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Bio
Ido Oz
Ayelet's commitment and attention to detail set her apart during her time at IDOZ Software Solutions. As a Customer Success Manager, Ayelet demonstrated exceptional skills in client relationship management and customer service, and our customers consistently praised her professionalism and dedication. Beyond her role, Ayelet was known for her strong work ethic and willingness to take on additional responsibilities. She is a proactive professional who goes above and beyond to deliver results, making her an invaluable asset to any team. Ayelet, thank you for your significant contributions to our company and for your dedication to our customers. I am confident you will continue to excel and bring value to wherever your career path takes you.
Ido Oz
Ayelet's commitment and attention to detail set her apart during her time at IDOZ Software Solutions. As a Customer Success Manager, Ayelet demonstrated exceptional skills in client relationship management and customer service, and our customers consistently praised her professionalism and dedication. Beyond her role, Ayelet was known for her strong work ethic and willingness to take on additional responsibilities. She is a proactive professional who goes above and beyond to deliver results, making her an invaluable asset to any team. Ayelet, thank you for your significant contributions to our company and for your dedication to our customers. I am confident you will continue to excel and bring value to wherever your career path takes you.
Ido Oz
Ayelet's commitment and attention to detail set her apart during her time at IDOZ Software Solutions. As a Customer Success Manager, Ayelet demonstrated exceptional skills in client relationship management and customer service, and our customers consistently praised her professionalism and dedication. Beyond her role, Ayelet was known for her strong work ethic and willingness to take on additional responsibilities. She is a proactive professional who goes above and beyond to deliver results, making her an invaluable asset to any team. Ayelet, thank you for your significant contributions to our company and for your dedication to our customers. I am confident you will continue to excel and bring value to wherever your career path takes you.
Ido Oz
Ayelet's commitment and attention to detail set her apart during her time at IDOZ Software Solutions. As a Customer Success Manager, Ayelet demonstrated exceptional skills in client relationship management and customer service, and our customers consistently praised her professionalism and dedication. Beyond her role, Ayelet was known for her strong work ethic and willingness to take on additional responsibilities. She is a proactive professional who goes above and beyond to deliver results, making her an invaluable asset to any team. Ayelet, thank you for your significant contributions to our company and for your dedication to our customers. I am confident you will continue to excel and bring value to wherever your career path takes you.
Experience
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Idoz Software Solutions
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Israel
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Dec 2019 - Present
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Group Facilitator
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2018 - 2019
- Taught learning techniques and methods; personal empowerment for elementary and middle school students- Coordinated the logistics system to run the courses at various schools, municipalities and local councils
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Sales Marketing Manager
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2018 - 2019
- Conducted marketing and sales meetings with parents of students, school principals, and senior officials in the field of education throughout the country
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Call Center Manager
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2015 - 2019
- Managed teams including mentoring, motivating service and sales team representatives to meet goals- Set metrics, defined work processes, incorporated training, and gave feedback while ensuring the continual and uninterrupted performance of the call center- Identified problems and incorrect workflows in the marketing chain, leading improvements and streamlining processes- Responsibility for customer satisfaction and customer support processes; handling exceptions- Management, coordination, and monitorization of Michael's courses in high schools' country wide Show less
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Hauser studio (סטודיו האוזר)
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Israel
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Advertising Services
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1 - 100 Employee
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Head of Account Management
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2013 - 2015
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Account Manager
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2012 - 2013
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Sapir College
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Israel
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Higher Education
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200 - 300 Employee
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Teaching Assistant
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2010 - 2012
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The College of Management Alumni Organization
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Israel
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Higher Education
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100 - 200 Employee
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Teaching Assistant
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2010 - 2012
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Rubbins - Steinmetz public relations
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Tel Aviv, Israel
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Public Relations Account Manager
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2009 - 2010
- Built annual work plans; wrote press releases; produced events for company's clients - Managed, built and maintained relationships with clients and the press - Built annual work plans; wrote press releases; produced events for company's clients - Managed, built and maintained relationships with clients and the press
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Education
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2010 - 2012
University of Haifa
Master's degree, Communication and Media Studies -
2007 - 2010
Sapir College
Bachelor's degree, Communication and Media Studies
Community
