Priority ERP Programmer and Implementor, Team Leader

• Feb 2022 - Present

Characterization of customer needs, providing solutions including execution and adaptation.Responsible for providing pricing quotations to customers.Reviewing code, testing, and debugging, and providing support to team members.Promoted to Programming Team leader:- Managing the day-to-day activities of the team.- Responsible for setting team goals and measuring performance value.- Managing task prioritization and assignments for the team members.- Conducting training of team members.- Motivating the team to achieve goals. Show less

Software Programmer

• Sep 2020 - Jan 2022

Development of system requirements in Priority programming tools.Interfacing with Business intelligence (BI) software and web using API and FTP protocols.Performing code reviews, testing, and debugging.

ERP Implementation and Help Desk Support

• Feb 2015 - Aug 2020

Implementation and assimilation of customer requirements.Responding to customers’ service calls, diagnosing and providing solutions to a spectrum of issues.Working under pressure and deadlines.

Project Manager

• Jan 2013 - Jan 2015

Participating in planning, developing and implementing the ERP Priority Software. Coordinating with other teams involved in the implementation project (Dev. Teams, IT).Constantly monitoring project schedules and milestones.Training new users on how to use the Priority ERP and providing ongoing technical support.

Lecturer at ERP Implementation Course

• Jan 2020 - Present

Officer

• Jan 2006 - Feb 2009