Marketing Coordinator

• Dec 2021 - Present

Digital Marketing Strategist

• Oct 2020 - Present

Realtor

• Jul 2020 - Oct 2021

Realtor

• May 2020 - Jul 2020

Director of Marketing

• Apr 2019 - Jul 2020

Realtor

• Apr 2018 - Apr 2019

Realtor

• Jul 2016 - Apr 2018

Marketing Coordinator

• Apr 2015 - May 2016

Data entry and promotion upload for over 18,000 casino players. Social media management with Instagram, Facebook, and Twitter. Assisted Creative Manager with creating promo art and displaying postings. Actively photographed players. Created videos promoting various activities and promotions.

Communications Coordinator

• Dec 2014 - Apr 2015

Promptly answered phones and directed calls to appropriate departments. Developed spreadsheets and databases to assist in hotel operations. Assisted in data entry. Worked with hotel staff in various projects according to their needs.

Customer Loyalty Manager

• Jul 2013 - Dec 2014

Answered phones and responded to customer requests regarding billing, technical and general customer service inquiries. Provided customers with product and service information. Identified, researched, and resolved customer issues using the computer system. Recognized, documented and alerted the supervisor of trends in customer calls. Retained revenue and added lines of business for the company. Sold the value of a product specific to a customer’s needs Answered phones and responded to customer requests regarding billing, technical and general customer service inquiries. Provided customers with product and service information. Identified, researched, and resolved customer issues using the computer system. Recognized, documented and alerted the supervisor of trends in customer calls. Retained revenue and added lines of business for the company. Sold the value of a product specific to a customer’s needs

Bar Manager

• Oct 2011 - May 2012

Collaborated with Marketing Director to ensure competitive and innovative marketing strategies including but not limited to social media and networking sites and applications, print, ads, and joint business ventures and events. Directed and facilitated events and parties from early planning to the day of implementation. Hands on directing of staff and performers to ensure a flawless transition from each point of the event. Collaborated with Marketing Director to ensure competitive and innovative marketing strategies including but not limited to social media and networking sites and applications, print, ads, and joint business ventures and events. Directed and facilitated events and parties from early planning to the day of implementation. Hands on directing of staff and performers to ensure a flawless transition from each point of the event.

Peer Counselor, Financial Aid

• Oct 2009 - Aug 2011