Experience

GFH Financial Group

• Bahrain
• Investment Banking
• 100 - 200 Employee

• HR & Admin Manager

  • May 2009 - Present

  Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues. This is besides managing the administration issues mainly for Falcon Cement Company and Cemena Holding Company (Theses two companies established by Gulf Finance House). Show less



Gulf Finance House

• Officer

  • Oct 2007 - Apr 2009

  Main responsibilities include managing HR and administration issues for Cemena Holding Company and Falcon Cement Company. This is besides: • Develop project plan, risk mitigation, tasks control and resources required • Manage Venture Capital Projects (Green filed or Brown filed); provide resources and restructuring. Ensure that all manpower and project requirements are in place. • Conduct all financial analyst of the department including financial results, portfolio analysis, project budgeting, expenditures, post review and prospective analysis... • Develop monthly competitive analysis • Conduct research projects and presentation • Develop report on a variety of Venture Capital Department projects, thus propose business concept based on market evaluation and condition. • Develop monthly project update report to senior executive management • Recommend department strategy and take the control to make sure that the department business process is within the strategy assigned. • Enhance departmental workflow and recommend changes, new process, and restructuring. • Develop department policy and procedure in liaise with compliance, risk and audit departments. • Develop monthly executive report to senior managements • Developing departmental budgets and manage accruals • Develop and create reports and compile data for financial / business reports • Manage audit inquiries, KPI, low and high risk issues • Supervise audit issues in the department to make sure that they are following the right procedures and policies. • Show less



CrediMax - Bank of Bahrain and Kuwait

• Supervisor

  • Feb 1999 - Oct 2007

   Business development responsibilities: • Market analysis and business development for merchant unit • Analyze and interpret business statistics and other data and produce relevant reports. • Designs, develops, and implements strategies regarding business attraction, business retention, and business expansion. • Conducts research projects, gathers and analyzes data, writes reports, and makes recommendations on a variety of departmental subjects. • Reviews reports and similar material for the purpose of summarizing and making recommendations concerning them. • Analyzes and develops process, procedures, and forms in work simplification, computer application, and methods of improvement. • Monitors the activities and performance of merchant, parenthesize on profitable merchant, track, and report any merchant businesses descend, rise, or discontinue. • Gathering information for MIS reporting purpose • Develop, create, and prepare reports as required.  Customer Services Responsibilities: • Handle and respond promptly & courteously customer queries & request. • Provides direct front-desk merchant assistance; directs and provides information to merchant, and facilitates the resolution of merchant complaints and queries. • Review and analyse customer services process, provide permanent solutions to the weakness area to further enhance the customer services. • Always make sure to maintain customer services quality control. • Review the accuracy and timely customer data entering into the system Show less