Experience

Toucan Engineering Co .LTD

• Sudan
• Engines and Power Transmission Equipment Manufacturing
• 1 - 100 Employee

• Operations Supervisor

  • Feb 2022 - Feb 2023

  Khartoum State, Sudan Implemented a systematic document management system reducing retrieval time by 89% and improving organization . ·Streamlined coordination with shipping and receiving departments, reducing product damage during transit by 87% . ·Successfully reduce outstanding invoice backlog by 90% through proactive collaboration with the accounting team and clients. ·Led the tracking and follow-up process for sales opportunities, resulting in a 95% increase in conversion rates and… Show more Implemented a systematic document management system reducing retrieval time by 89% and improving organization . ·Streamlined coordination with shipping and receiving departments, reducing product damage during transit by 87% . ·Successfully reduce outstanding invoice backlog by 90% through proactive collaboration with the accounting team and clients. ·Led the tracking and follow-up process for sales opportunities, resulting in a 95% increase in conversion rates and revenue. ·Implemented efficient order processing procedures, reducing order fulfillment time by 90% and maintaining optimal inventory levels. ·Improved customer satisfaction scores by 88% through rigorous monitoring of product/service quality. ·Enhanced client outreach efforts by maintaining a comprehensive database of prospective clients and their buying habits. ·Collaborated with the marketing department to plan and execute successful product launches, resulting in a 80% increase in product adoption. ·Played a pivotal role in training new employees on company policies, procedures, and best practices, enabling them to work independently. Show less