Experience

Unicol Limited Pakistan

• Chemical Manufacturing
• 1 - 100 Employee

• Sr. Export Officer Shipping

  • Jul 2017 - Present

   Responsible for Export Shipping of Ethanol  Close coordination with DGM Export and Sales person to ship the goods as per customer requirements.  Negotiate Freight with Shipping Line and ISO provider for DG booking and space  Plan the shipment as per customer requirement  Actively involved in processing of Freight orders, Taking quotations from Vendors, convincing, and handling general customer enquiries & support, follow-ups and feedback  Manage and maintain relationships with key vendors. Utilize market research information to negotiate rates for competitive Pricing with all vendors. Resolve customer issues in a timely and efficient manner  Update, Maintain and organize vendors information  Ensure that all export authorizations are in place for smooth exit to other countries  Vendors visit To build Stronger Relations  Follow up with Shipping, logistics, documentation, and finance departments from the securing of payment until product reached to Port Area  Send Dispatch advise to Factory for filling of Container  Coordinate with clearing agent and transportation to deliver the container to port area in timely manners  Responsible for Making Performa Invoice For Custom clearance and coordinate with Bank for approval of Electronic form "E" to fulfill customs requirement of all container shipments Show less



Portlink International services Pvt Ltd

• Pakistan

• Sr. Customer service Executive

  • Sep 2016 - Jun 2017

  Leading Customer Service Team (Export), completing day-to-day inquiries of customers & resolving their matters, maintaining customers records, looking operations of multiple NVOCCs (outbound), developing & supporting CRM system, reporting business activities to line principals, Inventory management and stock control throughout the country,re-positioning of stock to ICDs, Cargo planning & slots arrangements from VOA, collaborating with sea & dry ports/CT, implementing sales/trade plans, Pricing & costing of all export shipments, Handling of NVOCCs, coordinating with counterpart offices/agents, Analysis of the business/Sales progress in all regions of the country, Formulating semiannual/quarterly/ daily reports, social media marketing, managing official social accounts, manages advertisements & exhibitions advertising material. Show less



AMI worldwide

• KARACHI, PAKISTAN

• Customer Service Executive

  • Apr 2011 - Aug 2016

  Customer Services, complaints handling,Operations, Inventory/stock reporting, inventory re-positioning, Cargo planning/ slots arrangements,Pricing, Customer Services, complaints handling,Operations, Inventory/stock reporting, inventory re-positioning, Cargo planning/ slots arrangements,Pricing,



Gallup Pakistan

• Pakistan
• Research Services
• 1 - 100 Employee

• Assistant Operation

  • Jun 2008 - May 2011

  Operations, Media monitoring, Monitoring/Scanning of channels, Proceed deviation from clients, Completion of assigned tasks & meeting deadlines, Reporting advertisement, daily reporting, evaluate software features. Operations, Media monitoring, Monitoring/Scanning of channels, Proceed deviation from clients, Completion of assigned tasks & meeting deadlines, Reporting advertisement, daily reporting, evaluate software features.



CentricSource

• Pakistan
• Information Technology & Services
• 1 - 100 Employee

• Data Operator

  • Jan 2011 - Apr 2011

  E-Marketing, data analyzing, Quality Assurance, Achieving daily/monthly targets, team work, reporting bugs E-Marketing, data analyzing, Quality Assurance, Achieving daily/monthly targets, team work, reporting bugs