Aya Zahran
Team Supervisor at Infotech Global- Claim this Profile
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Experience
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Infotech Global
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India
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Information Technology & Services
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Team Supervisor
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Nov 2022 - Present
Accomplishes department objectives by supervising staff and organizing and monitoring work processes. Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities
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Quality Control Inspector
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Jul 2022 - Nov 2022
- Reviewing and audit an adequate the credit report after the researcher to confirm if DUCA Credit Union policies, general underwriting guidelines and procedures are being followed.- Reviewing all the required documentation for accuracy and legitimacy.- Analyze calculations and verifications of income & assets, and ensure credit reports.- Complete the work procedures by checking the quality of the credit reports before it sends to the clients.
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Senior Market Researcher and Team Leader
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Oct 2021 - Jul 2022
Support team members by answering questions and providing knowledge or solutions.Monitor calls and support Process Improvement.Collecting online and official data on customers’, suppliers and marketplace and consolidating information into actionable reports.Understanding business objectives and designing surveys to discover prospective customers’ preferences.Compiling and analyzing statistical data using modern and traditional methods to collect it.Making diligence report (an investigation, audit, or review performed to confirm facts or details of a matter under consideration, an examination of financial records before entering into a proposed transaction with another party). Show less
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Market Researcher Agent
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Oct 2019 - Oct 2021
Assisting to achieve the business goals and Minimize risks when it comes to key business decisions.Making a credit report of the full vision about the company’s Situation in the marketAssisting to achieve the business goals and Minimize risks when it comes to key business decisions giving you solutions to resume your trading abroad by import and export safely.Specialize in making credit reports in GCC Countries and Middle East like UAE, Saudi Arabia, Kuwait, Jordan, Bahrain, Oman, Lebanon and Qatar. Show less
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Legal Fair
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Egypt
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Legal Services
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1 - 100 Employee
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Admin Specialist and Office Manager
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Feb 2019 - Sep 2019
Ensure the smooth running of the office on a day-to-day basis and manage a team of administrative, managing databases, receiving clients, Scheduling meetings and appointments within the office, Organizing the office layout and ordering stationery and equipment, Maintaining the office condition and arranging necessary repairs, Handling and ensuring filing systems are maintained. Ensure the smooth running of the office on a day-to-day basis and manage a team of administrative, managing databases, receiving clients, Scheduling meetings and appointments within the office, Organizing the office layout and ordering stationery and equipment, Maintaining the office condition and arranging necessary repairs, Handling and ensuring filing systems are maintained.
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Xclusives Card
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Pakistan
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Printing Services
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1 - 100 Employee
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Office Manager
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Oct 2017 - Jan 2019
Ensure the smooth running of the office on a day-to-day basis and manage a team of administrative, managing databases, Scheduling meetings and appointments within the office, Organizing the office layout and ordering stationery and equipment and maintaining the office condition and arranging necessary repairs.
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Confirmation Admin
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Mar 2017 - Oct 2017
Recall customers to confirm their data to safely receive the requested cards.
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Telesales Representative
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Oct 2016 - Mar 2017
Contact potential and existing customers by phone to inform them about the company's discount Card.
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Education
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As-Salam College Language School
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Faculty of law Ein shams University
Bachelor of law, law