Deputy Director Of Marketing

• Jun 2020 - Present

Marketing And Public Relations Manager

• May 2019 - Jun 2020

• Establishes marketing goals based on past performance and market forecasts. • Build offline and online marketing campaigns and strategies as needed. • Oversee a social media strategy. • Deal directly with customers at important buyer meetings acts as a representative for the marketing department • Works within the department budget to develop cost-effective marketing plans for each product or service. • Manage with each department on company to complete the work from design to printing and installation. • Tracks all marketing and sales data and creates detailed written reports and verbal presentations. Show less

Digital Marketing Manager

• Aug 2018 - May 2019

• Develop and manage digital marketing campaigns • Oversee a social media strategy. • Manage and maintain the organization’s website. • Write and optimize content for the website and social networking accounts such as Facebook and Twitter. • Write copy for email marketing campaigns. • Develop and monitor campaign budgets. • Work with my team to brainstorm new and innovative growth strategies. • Analyzing the client campaigns, producing reports and data analysis. • Develop and manage digital marketing campaigns • Oversee a social media strategy. • Manage and maintain the organization’s website. • Write and optimize content for the website and social networking accounts such as Facebook and Twitter. • Write copy for email marketing campaigns. • Develop and monitor campaign budgets. • Work with my team to brainstorm new and innovative growth strategies. • Analyzing the client campaigns, producing reports and data analysis.

Account Manager

• Oct 2017 - Aug 2018

• Plan and manage our social media platforms. • Write and optimize content for the website and social networking accounts such as Facebook and Twitter. • Working as part of a team to win new business and develop current client relationships as part of the business pipeline. • Manage and maintain the organization’s website. • Analyzing the client campaigns, producing reports and data analysis. • Plan and manage our social media platforms. • Write and optimize content for the website and social networking accounts such as Facebook and Twitter. • Working as part of a team to win new business and develop current client relationships as part of the business pipeline. • Manage and maintain the organization’s website. • Analyzing the client campaigns, producing reports and data analysis.

Quality Control Executive

• Oct 2016 - Oct 2017

• Monitoring and examining each stage of production. • Ensuring that all testing is performed to the highest standards. • Writing up evaluations and assessments. • Recommending changes to a production process. • Making sure that company employees follow documented procedures and standards. • Carrying out final inspections. • Looking out for defects in a product. • Performing inspections of purchased parts. • Entering inspection results into a database. • Monitoring and examining each stage of production. • Ensuring that all testing is performed to the highest standards. • Writing up evaluations and assessments. • Recommending changes to a production process. • Making sure that company employees follow documented procedures and standards. • Carrying out final inspections. • Looking out for defects in a product. • Performing inspections of purchased parts. • Entering inspection results into a database.

Office Manager and social media

• Apr 2016 - Oct 2016

• Meet the customers and Handel them • Managing campaigns on social media • Handel the call incoming an out to Owner • Send and received-mail • Dealing with angry customer to solve their problem • Welcome clients and coordinate meetings • Meet the customers and Handel them • Managing campaigns on social media • Handel the call incoming an out to Owner • Send and received-mail • Dealing with angry customer to solve their problem • Welcome clients and coordinate meetings

Customer Service Agent

• Oct 2015 - Apr 2016

• deal directly with customers • Handle and resolve the customer complaints. • manage customers' accounts. • record details of inquiries, comments and complaints. • communicate and coordinate with internal departments. • deal directly with customers • Handle and resolve the customer complaints. • manage customers' accounts. • record details of inquiries, comments and complaints. • communicate and coordinate with internal departments.

Senior Customer Service Representative

• Mar 2014 - Feb 2015

 Deal directly with customers either by telephone, electronically or face to face.  Record details of inquiries, comments and complaints.  Communicate and coordinate with internal departments.  Prepare and distribute customer activity reports.  Handle and resolve customer complaints.  Provide feedback on the efficiency of the customer service process.  Help the  Deal directly with customers either by telephone, electronically or face to face.  Record details of inquiries, comments and complaints.  Communicate and coordinate with internal departments.  Prepare and distribute customer activity reports.  Handle and resolve customer complaints.  Provide feedback on the efficiency of the customer service process.  Help the

Sales Administrator

• Feb 2013 - Feb 2014

• Make link between the salesperson and the clients. • Handling customer request. • Resolving any sales related issues with customers. • Completing the administrative needs of the Sales Department. • Responding to sales queries via phone, e-mail and in writing. • Dealing with angry customer to solve their problem. • Doing daily reports about customer's calls data and send it to sales agents, one by one separately according to their received calls. • Create daily report with all received calls data for sales team leader and CEO. • Make monthly reports for the sales meetings with clients. • Welcome clients and coordinate meetings with the person in charge. • Assisting Sales Manager and handling administrative tasks (Word documents, Excel spread sheets, Print out and e-mails) • Create daily report with all filtration received calls data for (Ceo) and Marketing manager. Show less

Office manager for CEO

• Jul 2009 - Apr 2012

• Coordinate the meeting for CEO and report. • Set up procedures and policies for visitors to CEO. • Making conferences and conference telephone that incoming and out from CEO office. • Maintain computer and internet system. • Prepare and submit proposed budget for office income and expense. • Send and filtering received e-mail for CEO. • Keep records of employee’s sick days, overtime, and vacation day accordance with personnel committee policies. • Coordinate the meeting for CEO and report. • Set up procedures and policies for visitors to CEO. • Making conferences and conference telephone that incoming and out from CEO office. • Maintain computer and internet system. • Prepare and submit proposed budget for office income and expense. • Send and filtering received e-mail for CEO. • Keep records of employee’s sick days, overtime, and vacation day accordance with personnel committee policies.