Enterprise Account Manager (Japan)

• Feb 2022 - Present

PagerDuty empowers the right action when seconds matter. With unique AI and machine learning capabilities, our operations cloud is the best way for teams to manage mission-critical work—and keep digital services always on. We handle the low-level, repetitive tasks for you, while organising and directing the most urgent, important work to the right people for the job. PagerDuty empowers the right action when seconds matter. With unique AI and machine learning capabilities, our operations cloud is the best way for teams to manage mission-critical work—and keep digital services always on. We handle the low-level, repetitive tasks for you, while organising and directing the most urgent, important work to the right people for the job.

Enterprise Corporate Sales (APJ)

• May 2020 - Feb 2022

Identifying the wider need for automated, proactive and effective incident response within enterprise accounts that have already implemented PagerDuty. Supporting teams that are suffering from alert fatigue as a result of cloud adoption, helping to reduce the time it takes to orchestrate efficient response in real time, giving visibility to stakeholders who want to understand the business impacts of issues with their digital services and providing actionable analytical data so that leaders can make smart decisions about how to allocate their resources.In simple terms, PagerDuty helps businesses provide reliable and high performing digital services for their customers, and this is just a tiny list of the companies that we are proud to be working with - Zoom, Slack, Netflix, Monzo, Datadog, BBC, Peloton, Vodafone, Xero, REA Group, Twilio and Okta.In today’s digital world, any issue can cost millions. That’s why over 13,000 companies, and more than 60 of the Fortune 100, rely on PagerDuty to identify issues and automate responses for fast resolution. Show less

Business Development for APJ (Japan)

• Aug 2019 - May 2020

Sales, Operations & Purchasing

• Jun 2017 - Jul 2019

• Managed the strategic allocation of premium and rare wines to VIP on premise and off premise accounts • Collaborated closely with National Sales Manager to ensure strong sales, key product placement and client management • Responsible for the purchasing and inventory control of all imported wines, working directly with suppliers • Generated sales reports and analysed data to set pricing and budgets • Maintained client relationships for expanding the sales of Stockinger barrels to wineries nationwide • Heavily involved in the implementation and development of new integrated ERP system Show less

Sales & Business Development

• Jan 2012 - Feb 2017

• Expanded company’s target market to businesses besides Japanese restaurants; initiated business with distributors, retailers and food service establishments • Responsible for account management of existing and new customers • Promoted company products and Japanese food culture through B2B copywriting and events • Translated Japanese documents into English; translating simultaneously at meetings and events • Assisted the Head Purchaser with product development to expand product portfolio and meet the needs of new markets • Fostered relationships with suppliers in Japan and consulted on promotional ideas to widen market base • Carried out qualitative research for Japanese food and beverage related trends in New York City • Launched company’s e-commerce business; managing e-commerce team and operation, creating all content and marketing strategies • Assisted with inventory management for the company’s showroom, MTC Kitchen, in Midtown Manhattan • Facilitated the introduction of imported Wagyu from Miyazaki back into the U.S. through B2B and B2C marketing and events • Certified as Sake Adviser by Sake School of America; offered Sake staff training to key accounts • Planned and developed culinary related events and demonstrations to educate the public about Japanese culinary culture and arts. Responsible for company's social media and PR strategies Show less