Axel Martinez

Data Integration Specialist at Kareo
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Contact Information
us****@****om
(386) 825-5501
Location
Costa Rica, CR

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Bio

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Credentials

  • Certified Analytics Professional (CAP) Cert Prep: Domains 1–4
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Data Visualization for Data Analysts
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Managing and Analyzing Data in Excel (Office 365/Excel 2019)
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Learning Data Analytics
    LinkedIn
    Jan, 2020
    - Nov, 2024

Experience

  • Kareo, a Tebra company
    • United States
    • Software Development
    • 200 - 300 Employee
    • Data Integration Specialist
      • Jun 2022 - Present

  • Uber
    • United States
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Risk and Compliance Specialist II
      • Jul 2020 - May 2022

      Mid 2020 I started a new position as a Risk, Quality and Compliance Specialist working with Uber counsel lawyers to compile information and reply to legal claims, as well as understanding specific cases to identify support opportunities.Earned experience working with SQL and Microsoft Excel creating data dashboards (Google Data Studio) to provide monthly business results of the team.

    • Technical Support Specialist
      • Jan 2019 - Jun 2020

      I had the opportunity to apply to a Technical Support team, providing support to Uber Kiosks all over the world. I worked together with Stakeholders to improve the product. POC to respond to questions and escalations. Content LOB creation (SOP, Playbooks, Lucidchart, Data dashboards).

    • Customer Service Specialist II
      • Nov 2017 - Jan 2019

      Became part of the first Specialist II team in Costa Rica's COE. Executive Community Relations Line of Business where detailed orientation and obsessed customer service is key for problem solving from people with high influence in the society.

    • Customer Service Specialist
      • Jul 2017 - Nov 2017

      I started at this company as a Specialist 1 Customer Representative, working for Lost Items Line of Business.

Education

  • Colegio Técnico Profesional de Venecia
    Técnico Medio en Ejecutivo para Centros de Servicios
    2008 - 2016
  • Universidad 'Florencio del Castillo'
    Bachelor's degree, Engineering Informatics

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