Experience

OFF Global

• France
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Project Management

  • Oct 2022 - Present

  Project Management for Mazda Energy & Nokia licenses: - Accountable for technical product information used across all sales channels: Creation and maintenance of product sheets with detailed hardware specifications, ensuring that internal stakeholders have all required data to make informed decisions Facilitated communication with cross-functional teams from our suppliers (engineers, sales, marketing and supply chain) to collect all necessary product information, including pricing for minimum order quantities and product specification - Liable for after-sales trouble shooting: Act as the liaison between the after-sales department and relevant engineers to promptly identify and resolve customer complaints that cannot be handled internally Other products under NDA (Laptops and wearables): - Sourcing & quotations (RFQ): Responsible for identifying and selecting the right suppliers, manufacturers, and vendors to obtain the materials, products, and services required for the production and distribution of consumer goods - Attended negotiation processes aiming at starting a new business venture. This included price negotiations, capital investment agreements, and ensuring timely and efficient delivery of goods - Product Testing: Led product testing for a potential future licensor, overseeing all aspects of the testing process, including physical product evaluation, software user experience testing, and hardware performance testing - Responsible for creating and delivering all company deck presentations to potential licensors, ensuring that they are visually compelling, informative, and tailored to the specific needs and interests of the target audience Show less



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Front Desk Staff

  • Apr 2018 - Aug 2018

  As an intern at the front desk of a 5-star hotel located in Freetown, Sierra Leone, I was responsible for managing client relations, supporting the reservation department with all French-speaking customers, and overseeing the customer journey of high-profile guests, including Presidents of various African nations, Political Attachés, and Ambassadors. I actively engaged with clients to understand their needs and resolve issues promptly, using my French language skills to assist with customer inquiries. Additionally, I customized the stays of high-profile guests based on their preferences, anticipating their needs and ensuring all aspects of their stay were taken care of. I received positive feedback from guests on multiple occasions, and was commended by my supervisors for my excellent customer service skills. Show less



Vatel France

• France
• Higher Education
• 1 - 100 Employee

• Hotel Management Practical Skills

  • Sep 2017 - Apr 2018

  As part of my hotel management apprenticeship, I gained hands-on experience in the Food & Beverage and Housekeeping departments through a 10-week practical training program as a 'student in training', which allowed me to develop valuable skills in both operational and customer-facing roles As part of my hotel management apprenticeship, I gained hands-on experience in the Food & Beverage and Housekeeping departments through a 10-week practical training program as a 'student in training', which allowed me to develop valuable skills in both operational and customer-facing roles