Technology Owner\ Technical Lead\ Department Head - M365 P&L Business

• Jun 2022 - Present

Driving Technical delivery for Fasttrack Business, Business with an average of +-R350 000 per project.• Removed Technical blockers in Projects in the Azure and Infrastructure Business, and Microsoft 365 Business.• Expertise in Implementing and enabling Microsoft Teams Voice (Operator Connect and Calling Plans)• Researched Industry trends to implement strategies for new technologies that improve quality of Delivery, improve Customer experience, drive value and increase customer adoption of technologies to above 60% from 0% before engaging.• Developed training materials, User Guides, Admin guides, and System Documentation.• Involved in the Coordination and delivery of Microsoft Cloud Accelerator workshops in the Modern Workspace area, a business worth +_R56000 ($3500) per workshop where I demonstrate value, build customer intent and maximize opportunities for Modern Work. Show less

Senior Consultant – Azure and Infrastructure Center of Excellence

• Sep 2021 - Jul 2022

Responsible for Helping Customers adopt cloud Technologies, which involves creation of Azure Landing Zones, Application Migrations, Database Migrations etc. Also responsible for Planning, Designing, Implementing/Maintaining SCCM and SCOM Solutions for clients.

Cloud and Security Consultant

• Jun 2021 - Nov 2021

Technical lead in FastTrack engagements, enabling workloads and moving customers to cloud services such as, Exchange Online, Microsoft Endpoint Manager, Office 365 Apps, Microsoft Information Protection, Azure Active Directory Premium, Azure Sentinel, Microsoft Cloud Application Security and Microsoft Defender for Identity. Also responsible for customer support, Cloud Accelerator Workshops, and adoption training to M365 cloud technologies.

Cloud and Security Associate Engineer

• Feb 2021 - May 2021

Associate Engineer in FastTrack projects assisting customers enable and move to cloud services such as, Microsoft Endpoint Manager, Office 365 Apps, Microsoft Information Protection and Azure Active Directory Premium.

Graduate

• Nov 2020 - Feb 2021

System Support Analyst Trainee

• Jan 2019 - Oct 2020

Below is a brief outline of some of the tasks I perform at the Academy: • Manage and monitor all installed systems and infrastructure • Install, configure, test, and maintain operating systems, application software, and system management tools • Monitor Server performance and troubleshoot potential issues • User Support • Technical Support • Act as an internal consultant to IT-related problems faced in the Academy, plan, design and implement solutions to those problems Show less