Experience

Direct Connect LLC

• United States
• Financial Services
• 1 - 100 Employee

• Appointment setter/Telemarketer

  • Oct 2011 - May 2012

  work from home Call business's to set up appointment for one of our sales agents to come out and share our programs.



The Herald Banner

• Customer Service Representative/Receptionist

  • Oct 2009 - Feb 2011

  Customer Service on the phone and in person all day long, customers consult with me for their ads they place in the newspaper, in the front of the office so I am the first person people see when they enter the building, I refer them where to go in order to assist them better, I answered the phones and directed those customers to the best fit person or department, I would flow the classifieds in which qualifies me to work in in design, adobe & photoshop CS4 as well as admin… Show more Customer Service on the phone and in person all day long, customers consult with me for their ads they place in the newspaper, in the front of the office so I am the first person people see when they enter the building, I refer them where to go in order to assist them better, I answered the phones and directed those customers to the best fit person or department, I would flow the classifieds in which qualifies me to work in in design, adobe & photoshop CS4 as well as admin pro programs. I was many functions to my job such as data entry, emailing, taking & making phone calls, sales was very important to my job as well as calling on a solicit list of customers from the week before that placed ads. Multitasking & being able to meet deadlines daily were a big part of my job. Show less



Black Jack BBQ

• United States
• Restaurants

• Cashier and Waitress

  • Dec 2008 - Jan 2009

  Assisting customers, count money, waited tables, rang food up, cleaned, and did catering.



What's Cookin Cafe

• Waitress/Server/Cashier

  • Oct 2007 - Aug 2008

  Performed written and oral communications, ran cash register, provided customer service with a smile to all patrons, cleaned tables and counters, stocked wait station, served food and beverages to patrons and resolved customer complaints.



Nutronix International

• Wellness and Fitness Services
• 1 - 100 Employee

• Business Owner

  • Jan 2007 - Aug 2007

  Business Opportunity from home called leads, called over 100 people easily every day, made sales, used a lot of negotiation skills, scheduled calls and meetings over the phone, listened to training calls every day, showed others how to run their own business as well as persuaded others to join my business from home, I was my receptionist, faxed documents, made cold calls to customers and business's, did outside sales, advertising, email marketing, networking, lots of research, record… Show more Business Opportunity from home called leads, called over 100 people easily every day, made sales, used a lot of negotiation skills, scheduled calls and meetings over the phone, listened to training calls every day, showed others how to run their own business as well as persuaded others to join my business from home, I was my receptionist, faxed documents, made cold calls to customers and business's, did outside sales, advertising, email marketing, networking, lots of research, record keeping filing of all records and receipts and provided great customer service. Show less



Babytobee.com Home Office

• Telemarketer

  • Jul 2006 - Jul 2007

  Provided customer service, made outbound calls to patrons, verified customer data, entered data, warm calls to signed up customers, performed up sells to registrants.



Sheryl Smith

• United States

• Property Management Assistant

  • Sep 2003 - Jul 2007

  ran credit checks on perspective tenants, cleaned the properties, showed the units, filed and prepared all forms and contracts, prepared advertisement in paper and handled calls.



ARDMORE

• South Africa
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Sales and Service Specialist

  • Dec 2004 - Jul 2006

  Provide the customer with my service, strived for a one call resolution, placed orders via the internet, accommodated the customer and their needs, responded to customer inquires, requests and resolved issues efficiently and professionally, handled escalated calls for other agents, took inbound calls and made outbound calls always entering the data to their account, tracked orders, called others business's to track an order for the customer, team coordinator, floor mentor… Show more Provide the customer with my service, strived for a one call resolution, placed orders via the internet, accommodated the customer and their needs, responded to customer inquires, requests and resolved issues efficiently and professionally, handled escalated calls for other agents, took inbound calls and made outbound calls always entering the data to their account, tracked orders, called others business's to track an order for the customer, team coordinator, floor mentor, provided training for new agents, sent faxes and business emails, handled 3 other brands of business, to up sale, negotiated a lot, efficient in handling an issue and got along with all of my team mates. Show less