Experience

Keolis MHI

• Truck Transportation
• 1 - 100 Employee

• Operations services -support

  • Jun 2022 - Present

  Operation services- support

• Group station supervisor

  • Sep 2021 - Present



Serco

• France
• Oil and Gas
• 1 - 100 Employee

• Lead station master

  • Jan 2019 - Sep 2021

  Currently handling a group of Stations whereby I concentrated with delivering, communicating information, people management, persuasion and influence Currently handling a group of Stations whereby I concentrated with delivering, communicating information, people management, persuasion and influence



Dubai Metro Rail

• Construction
• 1 - 100 Employee

• Station Supervisor

  • Mar 2011 - Sep 2021

  my role includes: 1) leading a team of Station Agents and Customer Service Agents to deliver a safe, reliable, world class and customer focused station services. 2)monitoring Station Equipment using available resources like CCTV, OCS and SMC as well as delivering PA messages to passengers during De-graded and Emergency operations. 3)authorize and monitor Station Engineering and maintenance activities following Serco Dubai Metro PTW procedures. my role includes: 1) leading a team of Station Agents and Customer Service Agents to deliver a safe, reliable, world class and customer focused station services. 2)monitoring Station Equipment using available resources like CCTV, OCS and SMC as well as delivering PA messages to passengers during De-graded and Emergency operations. 3)authorize and monitor Station Engineering and maintenance activities following Serco Dubai Metro PTW procedures.


serco dubai metro
• Station Agent/Customer Service

  • Mar 2009 - Mar 2011

Rasep networks limited
• Front Office

  • Dec 2007 - Dec 2008

Samburu national reserve lodge
• Front Desk Agent

  • Nov 2006 - Dec 2007