Customer Care Team Coach

• Apr 2021 - Present

Proud to be part of a growing company helping businesses run smooth, simple, cost effective payment solutions. Customer Care is the heart beat in every operation. being there to support our merchants in their day to day to facilitate and resolve any issues they may face. Ensuring that the best solution we provide is always the perfect fit for their business. Proud to be part of a growing company helping businesses run smooth, simple, cost effective payment solutions. Customer Care is the heart beat in every operation. being there to support our merchants in their day to day to facilitate and resolve any issues they may face. Ensuring that the best solution we provide is always the perfect fit for their business.

Premuim Complaints Handler

• Apr 2020 - Apr 2021

Customer Eomplaint Escalations Customer Eomplaint Escalations

interpreting coordinator

• Nov 2018 - Sep 2020

PPI customer associat

• Oct 2018 - Nov 2019

Banking Consultant

• Nov 2017 - Oct 2018

Providing an exceptionally high level of customer service along with promoting the groups codes of responsibility. Dealing with complex issues such as money laundering, fraud, identifying customers in financial difficulty and investigating online banking audit in regards to the customer query at first touch. also recognize existing customer complaints. Providing an exceptionally high level of customer service along with promoting the groups codes of responsibility. Dealing with complex issues such as money laundering, fraud, identifying customers in financial difficulty and investigating online banking audit in regards to the customer query at first touch. also recognize existing customer complaints.

Head Chef

• Jan 2017 - Jul 2018

Head Chef

• Feb 2010 - Jan 2017