Awais Khaki

SOC Executive at Reon Energy Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Islāmābād, Pakistan, PK
Languages
  • English Professional working proficiency
  • Punjabi Native or bilingual proficiency
  • Urdu Full professional proficiency

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Credentials

  • Computer Operator
    National Vocational and Technical Training Commission NAVTTC
    Dec, 2017
    - Nov, 2024

Experience

  • Reon Energy Limited
    • Pakistan
    • Renewable Energy Semiconductor Manufacturing
    • 200 - 300 Employee
    • SOC Executive
      • Feb 2020 - Present

      Work Experience as SOC ExecutiveLooking after Enfrasare-B2S RMS B Solar Project, Pakistan24/7 participation in NOC operationsNetwork monitoring, Issues resolution and escalationsFault management, reporting and data analysis.Provide backend support to field teams.Hardware commissioning, testing, rectifications, and dismantling.Rollout complete configurations and all reports rerunning Valuable steps to reduce offline count and outages. remote configurations Firmware and Configuration upgradations and changes escalation to R&D and following up.Rectifier integration & Critical issues resolutionHandling R&R process regarding equipment.Solar modules configurations after solar cutover Alarm management, alarm’s creations and verification Usage & understanding of open VPN, lPsDaily coordination with vendors regarding equipment issuesManagement of field teams and sites ATP from customers Show less

    • Project Coordinator
      • Jun 2022 - Dec 2022

      Field resources engagement or daily team movement.Managing vehicles for field resources sites visitDaily close coordination with field teams.Update daily or weekly trackers and share with management.Looking after Solar and B2S installation.Daily coordination with vendors.Sites activities uploading data on Field Force platform for record purpose.Customer dealing.

  • Extreme Energy Systems (Pvt) Ltd.
    • Pakistan
    • HVAC and Refrigeration Equipment Manufacturing
    • NOC Team Lead
      • Aug 2019 - Feb 2020

      EES PAK(Pvt) (Nokia Project at Telenor Pakistan) Handle escalations and manage support from different levels. Ensuring NOC team roster to provide support to customer for network stability. Manage team performance in an effective, consistent and timely manner. Prepare reports for management as needed. Supervise NOC teams, environmental alarms escalation, Prolong outages. Handling customer queries regarding escalations, reports or alarms of sites. EES PAK(Pvt) (Nokia Project at Telenor Pakistan) Handle escalations and manage support from different levels. Ensuring NOC team roster to provide support to customer for network stability. Manage team performance in an effective, consistent and timely manner. Prepare reports for management as needed. Supervise NOC teams, environmental alarms escalation, Prolong outages. Handling customer queries regarding escalations, reports or alarms of sites.

  • Griffin Security Ltd
    • Security and Investigations
    • 1 - 100 Employee
    • Security NOC Team Lead
      • Dec 2018 - Aug 2019

      Look after Ufone towers entire C2 region from Secuity aspects. Ensuring NOC team roster and critical alarm monitoring 24/7 on shifts. Responsible all assists on sites and fueling activates. Attend meetings where necessary with management and customer. Coordinate security operations or activities with field teams. Identify, investigate, or resolve security breaches. Handing work orders and Field team access. Look after Ufone towers entire C2 region from Secuity aspects. Ensuring NOC team roster and critical alarm monitoring 24/7 on shifts. Responsible all assists on sites and fueling activates. Attend meetings where necessary with management and customer. Coordinate security operations or activities with field teams. Identify, investigate, or resolve security breaches. Handing work orders and Field team access.

  • Extreme Energy Systems (Pvt) Ltd.
    • Pakistan
    • HVAC and Refrigeration Equipment Manufacturing
    • NOC Manager Central 2 Region
      • Feb 2018 - Dec 2018

      EES PAK(Pvt) (ZTE,s Project at Telenor Pakistan)Handle escalations and manage support from different levels.Ensuring NOC team roster to provide support to customer for network stability.Manage team performance in an effective, consistent and timely manner.Prepare reports for management as needed.Supervise NOC teams, environmental alarms escalation, Prolong outages. Handling customer queries regarding escalations, reports or alarms of sites.

    • Asset Manager NOC
      • Feb 2017 - Dec 2018

      Supervise alarms Monitoring.Prepare daily network outage report.Coordination with OMOs for restoration of shared sites.Daily network Outage and performance report share with management.Daily TCH Report analysis

    • NOC Operator
      • Jan 2014 - Feb 2017

      EES PAK(Pvt) (ZTE,s Project at Telenor Pakistan) Central IIProviding Technical Support to Field Engineers.Environmental Alarm monitoring 24/7 on shifts.Updating daily network report, fault management reports, performance and Cell reports.Responsible for Network Outage Control and outage reasons analysis.Responsible for all preventative and Corrective maintenance of BSS and Transmission Part.Coordinate with Field Engineers for handling the work orders and Service affecting alarms.Coordinate with fueling teams regarding fuel filling issues.Tracking and documenting network issues and compiling incident reports.Diagnosing and troubleshooting network errors.Work on Service Manager and Net Numen for monitoring and Trouble Tickets Closure. Show less

  • Power Chemical Industries
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Assistant Manager Inventory
      • Dec 2012 - Dec 2013

      Maintained daily Stock in store. looking after daily production Deal with the Field teams, transporters. Maintain the salaries of employees. Maintained daily Stock in store. looking after daily production Deal with the Field teams, transporters. Maintain the salaries of employees.

  • DPH Private Industries
    • Faisalabad, Punjab, Pakistan
    • Assistant Store Manager Operations
      • Jan 2011 - Dec 2012

      Arrange the stock share report with management. Maintained Stock in store. Maintain the salaries of employees. Tracking production and lock after daily targets. Arrange the stock share report with management. Maintained Stock in store. Maintain the salaries of employees. Tracking production and lock after daily targets.

  • Ammar paper products Industries
    • India
    • Paper and Forest Product Manufacturing
    • Assistant General Manager
      • Jan 2008 - Dec 2010

      Maintained daily Stock. Prepared & Checked Day Book & Gate Pass on Daily Base. Keep track of and report on project progress Perform other duties assigned by the Project Manager orderly and efficiently.. Maintained daily Stock. Prepared & Checked Day Book & Gate Pass on Daily Base. Keep track of and report on project progress Perform other duties assigned by the Project Manager orderly and efficiently..

Education

  • Allama Iqbal Open University
    Bachelor of Arts - BA
    2012 - 2018

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