Experience

Wink Hotels

• Vietnam
• Hospitality
• 1 - 100 Employee

• Coach

  • Dec 2020 - Present

  - Assigning tasks for Wink Guides on shift.- Contacting with Departments(FOHs and BOHs) to ensure the smooth flow in operation.- Daily briefing preparation for Director of Wink Experince- Assign and follow up for VIP arrivals and internal meetings. - Coaching in daily operation in Front Desk and F&B. - Getting done tasks assigned by Head-Quarter Office and GM. - Assigning tasks for Wink Guides on shift.- Contacting with Departments(FOHs and BOHs) to ensure the smooth flow in operation.- Daily briefing preparation for Director of Wink Experince- Assign and follow up for VIP arrivals and internal meetings. - Coaching in daily operation in Front Desk and F&B. - Getting done tasks assigned by Head-Quarter Office and GM.



Hon Ba Lagi Beach Resort

• Operations Manager

  • Jul 2019 - Oct 2020

  - Mainly work on report for 96-rooms resort- Setting up by combining the Standard and the current sittuation of daily operation - Assigning task for GSA - Daily meet up and report briefing with Sales team. - Mainly work on report for 96-rooms resort- Setting up by combining the Standard and the current sittuation of daily operation - Assigning task for GSA - Daily meet up and report briefing with Sales team.



Rembrandt Hotel Bangkok

• Thailand
• Hospitality
• 1 - 100 Employee

• Internship Trainee

  • Jan 2018 - Jul 2018

  Checking in/out Executive Lounge GuestsProviding guests exclusive service Handling guests’ complaintHandling the paperwork and reports of Executive Lounge and Front Desk Assisting Executive Lounge Manager on daily tasks and work individually if manager off. Checking in/out Executive Lounge GuestsProviding guests exclusive service Handling guests’ complaintHandling the paperwork and reports of Executive Lounge and Front Desk Assisting Executive Lounge Manager on daily tasks and work individually if manager off.



Les Roches Crans-Montana Global Hospitality

• Switzerland
• Higher Education
• 100 - 200 Employee

• F&B Stagiaire

  • Jan 2017 - Jun 2017

  Experience in F&B as an intern in Kitchen.SPECIFIC RESPONSIBILITIES- To assist the Culinary Instructor at all times both efficiently and professionally.- To attend the teachers briefing when possible so that you know the method of service as well as the various preparations, mise-en -place etc. required for the day. This will enable you to be of assistance to the teachers and answer the numerous questions from students that arise during the service.- To supervise and assist in the kitchen area.- To assist the teacher in the organization of the daily operation. - To prepare your briefings in advance on the various culinary techniques, menus briefings and equipment needed during the day. This has to be done with the help the Teacher.- To prepare the various requisitions and to insure the “first in first out” of food and beverage stored. To record all broken items or if necessary to inform immediately the culinary teacher- To supervise and guaranty the H.A.C.C.P. control every end of culinary duty.- Use appropriate file and sign.- To maintain a high standard of culinary and hospitality at all times.



Sheraton Hotels & Towers

• Front Desk

  • Apr 2016 - May 2016



International University, Vietnam National University, Ho Chi Minh-Vietnam

• Member of Communications Link

  • Aug 2014 - Mar 2015