Avril Qin

Health And Wellness Operations Manager at Jiahui Health 嘉会医疗
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Contact Information
us****@****om
(386) 825-5501
Location
CN
Languages
  • Chinese Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Mindfulness Based Psychotherapy
    Hakomi Institute
    Jan, 2016
    - Nov, 2024
  • Advanced Personal Trainer
    Asian Academy of Sports and Fitness Professionals
  • Advanced Practitioner - Myofascial Release
    TriggerPoint Performance Therapy
  • Bodyweight Rotation Training – Advanced Trainer
    Crosscore, inc.
  • Club Management Specialist
    CMS International
  • Kinesiology Therapist – Master Trainer
    KORE THERAPY LTD
  • Pilates Mat I & II Certificate - Pilates Instructor
    Balanced Body University
  • Yoga for Rehab – Joint Mobility
    World Yoga Alliance

Experience

    • China
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Health And Wellness Operations Manager
      • Jan 2018 - Present

      Jiahui Health is a new concept medical brand combining international hospital, medical clinics and wellness centers for life-long and closed service circle for patients. I lead the coordination of key function departments and team members to ensure smooth operations in preparation for Jiaqing Wellness Center launch – including IT, Marketing, Operations, Practitioners, Nutrition and Management. Key responsibilities: - Prepare for wellness center opening together with onsite project manager, including interior design company, furniture supplier, lighting, engineering, signage, cooking studio and kitchen supplier. - New service team recruitment, receptionist. - New center service product pricing together with finance department. - 3 days of Opening Ceremony planning and execution with success. - Jiahui Wellness WeChat official account and new media channels weekly operations and maintenance, including articles and promotional events planning. - Tutorial video editing, shooting and cutting, including nutrition, mental health, fitness exercise topics. - Lead Wellness center 1 year Anniversary community market organizing, with over 20 brand booths and more than 200 visitors attracted on the day. Show less

    • China
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Operations Manager
      • Aug 2017 - Nov 2017

      BULA is an online exercise platform for three-sided market bringing together spaces, teachers and students (inspired by the Airbnb model). Worked with the back end and front end Innovation/Technology team on internet product design. Helped to develop the market by bringing in and integrating these resources to kick off this start-up company. Achievements included organizing master trainer workshops, cultivating the students’ community, networking wellness facilities and launching marketing/branding events. Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Key Leader
      • Nov 2016 - Aug 2017

      Participated in the opening of three successful new retail stores in Shanghai. Involved in recruiting and training new team members, implementing product/ inventory and operations systems from HK Asia head office to SH store level. Developed the ‘Community’ pillar (marketing and community) – two GOPs, building networks and organizing collaborative events with a wide variety of outstanding health professionals and brands. Participated in the opening of three successful new retail stores in Shanghai. Involved in recruiting and training new team members, implementing product/ inventory and operations systems from HK Asia head office to SH store level. Developed the ‘Community’ pillar (marketing and community) – two GOPs, building networks and organizing collaborative events with a wide variety of outstanding health professionals and brands.

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Operations Consultant
      • Sep 2016 - Aug 2017

      During 2016 I have worked as Operations Consultant for design, construction and systems development for the world class Health & Wellness Center under the famous ‘Cooper’ brand (Established 1970). The facility is built on 40 acres of natural rainforest and includes a 4000 m2 wellness facility, boutique hotel, organic foods restaurant and natural lake walks etc. Working together with the executive team, I have helped to facilitate the successful launch of the Cooper Aerobics brand in China and arguably the best Wellness Facility in Asia. Show less

    • China
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Program Coordination Manager
      • Sep 2015 - Aug 2016

      Senior Manager role of Coordination across all functions of the company – including operations, guest services, PR, marketing, programming, sales consultants, admin, spa, wellness (body, mind, life coaching, psychotherapy, art therapy, nutrition, foreign experts team, medical clinic, events, housekeeping, medical, hospitality, kids’ enhancement centre for two facilities including the 500 million USD Sangha Wellness Resort in Suzhou (2016). Coordinated a team of 20+ practitioners and assisted Wellness GM for execution of roles and responsibilities across all departments that included client management, events planning – wellness festivals, community days, business cooperation’s etc. Developed corporate partnerships with famous HR suppliers: Mercer International, CIIC, Talent Spot, HRoot and cooperated with Shanghai Center, AmCham, YCIS, YK Pao International school, UFH, Red Leaf Hospital, TEDx Shanghai for program development and sharing of resources. Collaborated with Octave PR/Events team for company annual meetings, seminars and press conferences; included Nike, H&M, Jurlique, IBM, etc. Show less

    • China
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • R&D Operations Manager
      • Apr 2011 - Sep 2015

      1)New club and new program development: Helped to develop and launch more than 10 Wellness and Lifestyle clubs in Shenzhen, Tianjin & Beijing. Involved from initial site contracts through pre-opening and into full operations. Included floor planning, lighting design, sound systems, equipment order and logistics, service SOP preparation and training, marketing etc. Developed many new programs through R&D Dept. including training, testing and management across Shenzhen, Beijing and Tianjin clubs. 2)People management: In charge of trainers’ recruitment from interview to on-boarding. Created a staff retention program that identified talents such as entrepreneurial and gifted athlete qualities. Responsible for communications with 14 club personal trainer leaders on trainers team professionalism training and system maintenance, which covering over 120 personal trainers. Communicated closely with 23 club/store managers in China for specific club operation requirements including equipment, safety, floor plan upgrades, client complaints, team building activities, etc. 3)Events and community building: While working alongside foreign professionals, I have presented more than 200 health, fitness and lifestyle seminars over 5 years ranging from small groups of 20 people up to 2000 attendees, such as ChinaFit in Beijing. Lead many professional teams to perform at large-scale events - Shenzhen Grand Theatre, Citizen Sports Meeting, Shenzhen International Marathon, Vanke Dapeng New Year Marathon and Catic Wellness Exhibitions. Part of executive team for Catic Wellness to design, build and operate a 3000m2 Sports Conditioning Centre hosting over 20k athletes from over 100 countries in 2011 Shenzhen Universiades. This role included the safety, service and systems while receiving more than 2000 athletes and coaches per day for training and recovery programs. Assisted with the management of more than 50 staff. Show less

Education

  • 郑州大学,广东外语外贸大学
    Bachelor of Arts (B.A.), 商务英语
    2006 - 2010

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