Experience

Ellecure Luxuria
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Marketing Intern

  • Aug 2023 - Present

TaskUs
• Employed


Get Digital With Mayank

• India
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Student

  • Jun 2023 - Aug 2023

  Learning all about Digital Marketing A-Z learning . Learning all about Digital Marketing A-Z learning .



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2020 - Feb 2021

  • Handled more than 50+ customers in a day via text, call, messages, live chat, and emails in India, Germany, United Kingdoms (UK) • Provide resolution to moderate and complex product-specific inquiries by phone, email and chats • Resolved customer complaints and maintained customer satisfaction while handling customers on chat/calls /emails • Supported as SME and gave training to the teams regarding the process. • Strong leadership and teaming skills. • Handled more than 50+ customers in a day via text, call, messages, live chat, and emails in India, Germany, United Kingdoms (UK) • Provide resolution to moderate and complex product-specific inquiries by phone, email and chats • Resolved customer complaints and maintained customer satisfaction while handling customers on chat/calls /emails • Supported as SME and gave training to the teams regarding the process. • Strong leadership and teaming skills.