Experience

Micky Metals Ltd

• India
• Wholesale Building Materials

• Customer Relationship Management Specialist

  • Oct 2021 - Present

  I am professional who helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. This includes using technology and processes to organize, automate, and synchronize sales, marketing, customer service, and technical support. I am professional who helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. This includes using technology and processes to organize, automate, and synchronize sales, marketing, customer service, and technical support.



AMIT METALIKS LIMITED

• India
• Mining
• 1 - 100 Employee

• Sales Marketing Coordinator

  • Dec 2020 - Oct 2021

  responsible for CRM/SFA software operating, MIS Report generating including supervising contracts, driving sales revenue, managing customer and vendor relations, and related sales performance. responsible for CRM/SFA software operating, MIS Report generating including supervising contracts, driving sales revenue, managing customer and vendor relations, and related sales performance.



SRMB Steel

• India
• Wholesale Building Materials
• 200 - 300 Employee

• Sales Coordinator

  • Mar 2018 - Dec 2020

  Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested.



Khaitan India Ltd

• Junior Service Associates

  • Mar 2015 - Feb 2018

  Manages customer concerns with the objective of maintaining positive customer relationships , interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Anticipate customer questions and familiarize themselves with products and services to offer the best recommendations. Manages customer concerns with the objective of maintaining positive customer relationships , interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Anticipate customer questions and familiarize themselves with products and services to offer the best recommendations.



Besco Limited (Wagon Division)

• India
• Railroad Equipment Manufacturing
• 1 - 100 Employee

• Administrative Assistant Accounts Payable

  • Oct 2013 - Feb 2015

  Involves a formal methodology for gathering, reporting, and evaluating financial data that deals with management planning and control. Involves a formal methodology for gathering, reporting, and evaluating financial data that deals with management planning and control.


Alpha Overseas International Pvt. Ltd.
• India
• Retail Apparel and Fashion
• 1 - 100 Employee
• Administrative Assistant Accounts Payable

  • Jul 2011 - Sep 2013