Experience

Erskine Murray Insurance Brokers

• United Kingdom
• Insurance
• 1 - 100 Employee

• Client Manager

  • Dec 2018 - Present

• Client Manager

  • Dec 2018 - Present



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• Commercial Insurance Account Handler - Insurance Broker

  • Aug 2012 - Present

  SME Commercial Insurance Broker handling wide variety of Commercial Insurance Clients InquiriesContacting and responding to telephone and email new business sales leadsBuild client professional relationshipsIdentifying cross selling opportunitiesPresent full insurance programme to key decision makers in accordance with clients demands and needsHandling customer enquiries efficiently to ensure delivery of professional customer service.Negotiating new business terms with insurers and clients to achieve maximum business revenue Work with existing business department providing new business presentations as per existing clients news business requirements.Work with Senior Client Managers in the delivery of full SME new business presentations to clientsNew business premium range handling from £500.00 to £35,000.00 Comply with regulatory and other standards as directed by line management Show less

• Commercial Insurance Renewal Retention (Client Technician)

  • Jan 2008 - Aug 2012

  Handling customer enquirers efficiently to ensure delivery of professional customer service.Negotiating existing business terms with insurers and clients to achieve maximum business retention Developing professional business relationships with colleagues and customers to support the business.Ensuring accurate records maintained at all times and update client records as and when requiredMid Terms Adjustments and Cover extensions executed for clients and documents forwarded to clients in a timely mannerAccount managing existing business through contacting and servicing all clients as their policies come up for renewal.Comply with regulatory and other standards as directed by line management Show less



Halo Consulting

• United Kingdom
• Insurance
• 1 - 100 Employee

• Protection Consultant at Halo Consulting

  • Apr 2018 - Jun 2018



Hastings Direct

• United Kingdom
• Insurance
• 700 & Above Employee

• Sales

  • Mar 2002 - Jan 2008