Experience

BetterPlace

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• National Head - Strategic Accounts at BetterPlace Select (formerly OLX People)

  • Mar 2020 - Present

  Currently heading the team for strategic accounts in general staffing, gig staffing and payroll services. Currently heading the team for strategic accounts in general staffing, gig staffing and payroll services.



Times Internet

• India
• Technology, Information and Internet
• 700 & Above Employee

• Chief Manager - TechGig.com

  • Oct 2016 - Mar 2020

  Headed the Enterprise vertcial for TechGig and Timesjobs sales for Mumbai region. Key functions involve :  Handling a team of Area Sales Managers and Account Managers for acquisition and retention of corporates in Mumbai for TechGig and Timesjobs bouquet of services which include technical assessments, hiring challenges, code contests and hackathons and Timesjobs database and employer branding services.  Create / maintain excellent relationships with clients and with the specified persons and be able to tailor pitch the product according to their specifications.  Get sponsors for Techgig's flagship event : Code Gladiators (recognized by Guinness Book of World Records for largest programming contest) Show less



Bennett Coleman and Co. Ltd. (Times Group)

• India
• Newspaper Publishing
• 700 & Above Employee

• Area Manager - Mumbai Region

  • Sep 2013 - Sep 2016

  Headed the IT portfolio for Timesjobs and Techgig for Mumbai region. Key functions involve :  Handling a team of Account Managers for acquisition and retention of enterprise and IT corporates in Mumbai for Timesjobs and Techgig bouquet of services.  Create / maintain excellent relationships with clients and with the specified persons and be able to tailor pitch the product according to their specifications.  Cross sell inventories on Jobbuzz.com. Headed the IT portfolio for Timesjobs and Techgig for Mumbai region. Key functions involve :  Handling a team of Account Managers for acquisition and retention of enterprise and IT corporates in Mumbai for Timesjobs and Techgig bouquet of services.  Create / maintain excellent relationships with clients and with the specified persons and be able to tailor pitch the product according to their specifications.  Cross sell inventories on Jobbuzz.com.



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Team Manager

  • Aug 2008 - Sep 2013

   Led a team of business development managers for acquiring new corporate mergers for salary accounts.  Closely monitor the portfolio of existing corporates with employee salary accounts with Standard Chartered Bank.  Developing initiatives/promotions for new acquisitions in corporate segments in coordination with Product Managers. Key functions involved : Business Development & Relationship Management - Corporate Sales & Channel Management - P&L Management - Managing large teams - Re-defining business process - Managing and fostering start up business - Forging strategic alliances - Establishing and managing CXO relationships Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Customer Relationship Manager

  • 2006 - 2008

   Analyzed customer's credit worthiness and subsequent disbursement of loans.  Ensured loans are sanctioned as per an underwriter's norms.  Prepared salary trackers for field officers and telecalling teams.  Closely monitored the prevention of fraud and maintained a track of collection of loans sourced by branch.  Analyzed customer's credit worthiness and subsequent disbursement of loans.  Ensured loans are sanctioned as per an underwriter's norms.  Prepared salary trackers for field officers and telecalling teams.  Closely monitored the prevention of fraud and maintained a track of collection of loans sourced by branch.



Epicenter

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Leader

  • 2004 - 2006

   Led the team of 15-20 collectors to achieve customer and client satisfaction levels.  Spearheaded operations for major assignments as: • American Express (Canada), a Fortune 100 financial institution for 8 months as Collections Representative , a job which involved interactions with defaulting credit card members (Early Stage- 30 to 90 days) to recover their monthly dues. • Risk Management Alternatives (RMA), currently known as NCO Financial Group, a US based Collections Agency wherein was assigned with American Express (USA) for 14 months as a Senior Collections Representative, a job which required aggressive collection skills and extensive negotiation abilities in settling debts (Last Stage Debts older than 2-3 years).  Successfully handled escalated and irate customers and helped them to resolve their billing issues.  Ensured adherence to BS7799 and other security norms being adhered to the company.  Pivotal in analysing revenue trends for company as well as clients as far as outsourcing is concerned. Show less