Experience

Luther College

• United States
• Higher Education
• 700 & Above Employee

• Technology Help Desk Specialist

  • May 2022 - Present

  As a Technology Help Desk Specialist, I participate in the User Services and Technology Help Desk teams within the Luther College Library and IT services to provide comprehensive support for technology users across campus. Technical responsibilities include troubleshooting, training, service, education, and communication around issues related to software, hardware, and ITS services such as security, printing, and Luther-owned software and equipment. Supervisory responsibilities include supervision of student workers' productivity and daily management of the college's ticket system, ensuring quality, efficiency, and professionalism throughout the interaction. Show less

• Laboratory Assistant

  • Jan 2022 - Present

  My role as the laboratory assistant is to ensure all the necessary and required equipment is made available prior to any laboratory work. Retrieving the used equipment and safely placing it back to storage. Co-ordinating with Science Professors to offer assistance to students as they learn to use laboratory equipment or conduct experiments. Ensuring students using the laboratory comply with health and safety precautions.

• Information Technology Help Desk Student Manager

  • Jul 2021 - Present

  My major role as the technology assistant is to offer various kinds of technology related support and assistance to both students and staff members. This includes trouble shooting Luther and user owned equipment and softwares, attending to job queries, curating solutions for all hardware and software issues. Providing over the phone assistance to assist with navigating newly introduced softwares/programs or any technology related issues. Collaborating with senior staff members to provide information and job training for newly recruited technology help desk student workers. Show less



The Hormel Institute, University of Minnesota

• United States
• Research Services
• 1 - 100 Employee

• Research Intern - Epigenetic Inheritance

  • May 2023 - Aug 2023

  I participated in the SURE internship program. My specific project focused on investigating the impact of balanced parental histone deposition on replicated strands, promoting DNA damage tolerance and chromatin compactness in response to Camptothecin. I participated in the SURE internship program. My specific project focused on investigating the impact of balanced parental histone deposition on replicated strands, promoting DNA damage tolerance and chromatin compactness in response to Camptothecin.