Aviance Whitehead
Customer Service Representative at Hillsborough County Tax Collector- Claim this Profile
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Bio
Experience
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Hillsborough County Tax Collector
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United States
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Government Administration
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1 - 100 Employee
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Customer Service Representative
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Jan 2021 - Present
Current duties include data entry, processing transactions, verifying paperwork for accuracy however if any additional information is needed I contact the customer. Meeting deadlines is critical in this position and organization is a daily practice. Transferred from our call-center environment to the mailroom/processing side in August 2022. Current duties include data entry, processing transactions, verifying paperwork for accuracy however if any additional information is needed I contact the customer. Meeting deadlines is critical in this position and organization is a daily practice. Transferred from our call-center environment to the mailroom/processing side in August 2022.
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CapTel Service Specialists
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United States
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100 - 200 Employee
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Captioning Assistant
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Nov 2019 - Dec 2020
Most skills include listening to calls, transcribing words during calls via typing, touch-screen quick phrases while keep accuracy of all works spoken. Multitasking is key. Most skills include listening to calls, transcribing words during calls via typing, touch-screen quick phrases while keep accuracy of all works spoken. Multitasking is key.
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Discovery Point
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United States
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Education Administration Programs
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100 - 200 Employee
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Teacher Assistant
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Oct 2017 - Mar 2019
Responsible for taking over the classroom when lead leaves for the day, reporting parents when something happens while in our care. Daily duties include normal cleanup after snacks, producing activities to do before pickup, and covering lunch for other teachers. Responsible for taking over the classroom when lead leaves for the day, reporting parents when something happens while in our care. Daily duties include normal cleanup after snacks, producing activities to do before pickup, and covering lunch for other teachers.
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Education
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Hillsborough Community College
Associate of Science - AS, Restaurant, Culinary, and Catering Management/Manager