Aviance Whitehead

Customer Service Representative at Hillsborough County Tax Collector
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Contact Information
us****@****om
(386) 825-5501
Location
Tampa, Florida, United States, US

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Bio

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2021 - Present

      Current duties include data entry, processing transactions, verifying paperwork for accuracy however if any additional information is needed I contact the customer. Meeting deadlines is critical in this position and organization is a daily practice. Transferred from our call-center environment to the mailroom/processing side in August 2022. Current duties include data entry, processing transactions, verifying paperwork for accuracy however if any additional information is needed I contact the customer. Meeting deadlines is critical in this position and organization is a daily practice. Transferred from our call-center environment to the mailroom/processing side in August 2022.

    • United States
    • 100 - 200 Employee
    • Captioning Assistant
      • Nov 2019 - Dec 2020

      Most skills include listening to calls, transcribing words during calls via typing, touch-screen quick phrases while keep accuracy of all works spoken. Multitasking is key. Most skills include listening to calls, transcribing words during calls via typing, touch-screen quick phrases while keep accuracy of all works spoken. Multitasking is key.

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Teacher Assistant
      • Oct 2017 - Mar 2019

      Responsible for taking over the classroom when lead leaves for the day, reporting parents when something happens while in our care. Daily duties include normal cleanup after snacks, producing activities to do before pickup, and covering lunch for other teachers. Responsible for taking over the classroom when lead leaves for the day, reporting parents when something happens while in our care. Daily duties include normal cleanup after snacks, producing activities to do before pickup, and covering lunch for other teachers.

Education

  • Hillsborough Community College
    Associate of Science - AS, Restaurant, Culinary, and Catering Management/Manager
    2017 - 2022

Community

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