Avi Metcalfe
Director, Product Knowledge at Tadiran Telecom- Claim this Profile
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English Native or bilingual proficiency
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Hebrew Elementary proficiency
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Bio
Experience
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Tadiran Telecom
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Israel
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Telecommunications
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100 - 200 Employee
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Director, Product Knowledge
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Oct 2014 - Present
Unified Communications and Collaboration. UC&C is used for the integration of disparate communications systems, media, devices and applications. It is an umbrella for the integration of different communications technologies, including presence support, video conferencing, collaboration, and notification applications. UC&C essentially allows on-site as well as mobile system users to have quick access to information and colleagues and to be reachable, anytime, anywhere. By reducing "human latency" in the business process, UC&C ultimately boosts your company's efficiency and savings. Show less
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Dot Hill Systems - Israel Technology Center
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Petah Tikva
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Publications Manager
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2002 - 2012
Storage Area Network Appliances. Responsible for all product documentation and marketing communications publications: user manuals, customer support field procedure documents, brochures, and datasheets. Additionally responsible for website development, deployment, and content management. Managing several vendor relationships from graphic artists and web developers, to large-scale printing and manufacture of marketing collateral materials including posters and folders. Designed Flash animations and QuickTime movies demonstrating product technical features. Show less
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VerticalNet Solutions
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Jerusalem
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Senior Technical Writer
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2000 - 2002
E-Commerce Platform. Developed the product documentation, packaging, and production processes for the VerticalNet Solutions Division of VerticalNet. Developed a turn-key API documentation system using JavaDoc, Perl, and FrameMaker. Participated in due-diligence documentation preparation for acquisition-merger ($500 Million). E-Commerce Platform. Developed the product documentation, packaging, and production processes for the VerticalNet Solutions Division of VerticalNet. Developed a turn-key API documentation system using JavaDoc, Perl, and FrameMaker. Participated in due-diligence documentation preparation for acquisition-merger ($500 Million).
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Sapiens Technologies
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Rehovot
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Documentation Team Leader
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1997 - 2000
ObjectPool Database and Y2K Toolkits. Led a team of 5 technical writers in the design, writing, and production of product documentation for Y2K mainframe toolkits. ObjectPool Database and Y2K Toolkits. Led a team of 5 technical writers in the design, writing, and production of product documentation for Y2K mainframe toolkits.
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Digital Semiconductor
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Jerusalem
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Publications Expert (Independant Contractor)
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1996 - 1997
VLSI Devices. Developed product documentation (databooks) for Ethernet controllers. VLSI Devices. Developed product documentation (databooks) for Ethernet controllers.
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Cirrus Logic, Inc.
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Fremont, California
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Senior Technical Writer
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1991 - 1996
VLSI Design Tools. Developed the product documentation, packaging, and production processes for internally developed CAE tools (schematic editor, VLSI layout editor, VHDL compiler, etc) and design processes. Implemented an in-house bug tracking system for a user population of 3000 design engineers. Implemented an in-house electronic publications delivery system for internal CAE tool user guides. Implemented a turn-key documentation production & delivery system for in-house developed VLSI cell libraries (Perl and FrameMaker). Show less
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Education
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University of California, Berkeley
Geography -
University of California, Santa Barbara
Middle East Studies