Avi Metcalfe

Director, Product Knowledge at Tadiran Telecom
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Native or bilingual proficiency
  • Hebrew Elementary proficiency

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Bio

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Experience

    • Israel
    • Telecommunications
    • 100 - 200 Employee
    • Director, Product Knowledge
      • Oct 2014 - Present

      Unified Communications and Collaboration. UC&C is used for the integration of disparate communications systems, media, devices and applications. It is an umbrella for the integration of different communications technologies, including presence support, video conferencing, collaboration, and notification applications. UC&C essentially allows on-site as well as mobile system users to have quick access to information and colleagues and to be reachable, anytime, anywhere. By reducing "human latency" in the business process, UC&C ultimately boosts your company's efficiency and savings. Show less

    • Publications Manager
      • 2002 - 2012

      Storage Area Network Appliances. Responsible for all product documentation and marketing communications publications: user manuals, customer support field procedure documents, brochures, and datasheets. Additionally responsible for website development, deployment, and content management. Managing several vendor relationships from graphic artists and web developers, to large-scale printing and manufacture of marketing collateral materials including posters and folders. Designed Flash animations and QuickTime movies demonstrating product technical features. Show less

    • Senior Technical Writer
      • 2000 - 2002

      E-Commerce Platform. Developed the product documentation, packaging, and production processes for the VerticalNet Solutions Division of VerticalNet. Developed a turn-key API documentation system using JavaDoc, Perl, and FrameMaker. Participated in due-diligence documentation preparation for acquisition-merger ($500 Million). E-Commerce Platform. Developed the product documentation, packaging, and production processes for the VerticalNet Solutions Division of VerticalNet. Developed a turn-key API documentation system using JavaDoc, Perl, and FrameMaker. Participated in due-diligence documentation preparation for acquisition-merger ($500 Million).

    • Documentation Team Leader
      • 1997 - 2000

      ObjectPool Database and Y2K Toolkits. Led a team of 5 technical writers in the design, writing, and production of product documentation for Y2K mainframe toolkits. ObjectPool Database and Y2K Toolkits. Led a team of 5 technical writers in the design, writing, and production of product documentation for Y2K mainframe toolkits.

    • Publications Expert (Independant Contractor)
      • 1996 - 1997

      VLSI Devices. Developed product documentation (databooks) for Ethernet controllers. VLSI Devices. Developed product documentation (databooks) for Ethernet controllers.

  • Cirrus Logic, Inc.
    • Fremont, California
    • Senior Technical Writer
      • 1991 - 1996

      VLSI Design Tools. Developed the product documentation, packaging, and production processes for internally developed CAE tools (schematic editor, VLSI layout editor, VHDL compiler, etc) and design processes. Implemented an in-house bug tracking system for a user population of 3000 design engineers. Implemented an in-house electronic publications delivery system for internal CAE tool user guides. Implemented a turn-key documentation production & delivery system for in-house developed VLSI cell libraries (Perl and FrameMaker). Show less

Education

  • University of California, Berkeley
    Geography
    1976 - 1978
  • University of California, Santa Barbara
    Middle East Studies
    1974 - 1976

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