Experience

AIO Systems

• United States
• Telecommunications
• 1 - 100 Employee

• Head of Global Support & Implementing Department

  • May 2014 - Present

  2014-Today: AIO Systems (Israel) – Head of Global Support & Implementing Department • Global company which develops system that includes a full solution of management and control to cellular sites for TOC companies • Management on all aspects of the global department. Department which supply global service support and system integration to all our global customers • Implementation and supporting on the client side (the company's customers are mainly global customers, countries in Asia, Africa, Russia) • Work with abroad customers, including often travel to customers in favor to implementation, supporting and strengthening the professional relationship with the client • Building and Presentation BI operation reports, projects and operational performance on a monthly basis to the company management Show less



Better Place

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Head of Network Operation Center (NOC)Department – Better Place LTD.

  • 2010 - 2013

  2010-2013: Network operation center manager (NOC) – Better Place LTD.  Manager of a department as a part of Better Place's extended management, direct subordinate of COO.  Created and developed the NOC department on all its aspects(physical space, information systems, work processes, recruitments, operations…)  Managed a department consisting of 15 personnel of different roles(team leaders, analysts and specialists)  Planning and creation of cross-organizations work processes and operation methods utilizing the company's main information systems (NMS,CRM, SAP, etc.)  Constant and project specific collaboration with R&D department, defining and improving of systems and versions of IT systems  Managed negotiations with suppliers and service providers to define NOC systems, multimedia equipment, etc.  Creation and production of detailed analytical reports of Better Place's network to Management and CEO  Managed forums with maintenance, support and development Department to Improving and streamlining The technology network Show less



Partner Communications Company Ltd.

• Head of systems implementations and operations project, Network Operations Department –

  • Jan 2007 - Jan 2010

  2007-2009: Head of systems implementations and operations project, Network Operations Department – Partner (ORANGE)  Matrix management of IT systems assimilation in the network operations department  Partnership in project management with engineering department including acceptance and implementation in the division  Managed, lead and implemented projects across the technology division  Lead inquiries and investigations forums in order to provide the management with tools and recommendations on performance, engineering projects and follow-up on process.  Worked with senior management in the organization across departments  Worked with integrators and external suppliers Show less



Cellcom

• United States
• Wireless Services
• 200 - 300 Employee

• Preformed various managerial and technical operations roles in the network operations field at Cellc

  • Nov 1994 - Apr 2006

  1995-2006: Preformed various managerial and technical operations roles in the network operations field at Cellcom (Described Below) 2002-2006: NMC Transmission Switching & Services Team Leader, Cellcom  Team manager of a country wide control center. The team was composed of 10 certified technicians. The center was responsible for answering calls 24 hours a day and solving problems within the engineering network.  Worked alongside strategic customers  Preformed wide range of work with investors, integrators and suppliers  Characterized, planned and improved management tools used in the system control  Interviewed prospective employees  Managed and planned several engineering projects cross the compan 1999–2002: Team leader of the Network Control Center, Cellcom.  Interviewed prospective employees  Trained the support team in the control center  Managed and improved the effectiveness of the team  Project leader and manager 1995–1999: Network Analyst and Shift Manager of the Network Control Center, Cellcom.  Analysis identification and investigation issues in the engineering network  Solving operational problems and support technicians in the control center  Support and solving issues in team.  Supervision and confirmation of nightly activities in the engineer network Show less