Avgousta Ioannou

Head of Technical Support at Fluidic Analytics
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Greek Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Customer Service Fundamentals
    LinkedIn
    Jan, 2017
    - Oct, 2024
  • Design 101: Presentations
    LinkedIn
    Jan, 2017
    - Oct, 2024

Experience

  • Fluidic Analytics
    • United Kingdom
    • Biotechnology Research
    • 1 - 100 Employee
    • Head of Technical Support
      • Jan 2023 - Present

    • Senior Technical Support Scientist
      • May 2021 - Jan 2023

  • Fluidigm Corporation
    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Technical Applications Specialist
      • Dec 2015 - May 2021

      Provides technical support to Fluidigm customers to ensure they get the best out of their Fluidigm platforms and products. Provides technical support to Fluidigm customers to ensure they get the best out of their Fluidigm platforms and products.

  • Illumina
    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Scientist 2
      • Apr 2012 - Aug 2015

      Lab-bench based experimentation. Researching into existing and future DNA and RNA sample preparation methodologies. Analyzing complex data sets and interpreting results. Troubleshooting, diagnosing and fixing performance issues with molecular biology protocols. Providing guidance to internal teams throughout Illumina and externally to key collaborators. Presentation of results to peer colleagues and collaborators.

    • Scientist I
      • Apr 2010 - Apr 2012

    • Research Associate
      • Jun 2009 - Apr 2010

      Characterisation of improved sequencing reagents in gel-based radiochemical assays of enzyme activity. Production, analysis and interpretation of enzyme kinetic data to support work on enzyme structure-function relationships.

Education

  • The University of Manchester
    Doctor of Philosophy (PhD), Biological Chemistry
    2006 - 2009
  • The University of Manchester
    MSc, Biotechnology
    2004 - 2005
  • University of Patras
    Bachelor of Science (BSc), Chemistry
    1998 - 2002

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