Avery Thompson

Operations Specialist at SonarMD
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Credentials

  • Certified in Quality and Safety
    IHI
    Jul, 2020
    - Nov, 2024
  • Basic Life Support (BLS)
    ACLS Certification Institute
    Aug, 2021
    - Nov, 2024

Experience

  • SonarMD
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Operations Specialist
      • Jun 2022 - Present

      Created tailored monthly messaging for various patient paths. Orchestrated a pediatric enrollment campaign, boosting participation by over 10% in under a month. Oversaw company's social media, podcast episodes, conference presence, and marketing. Collaborated cross-functionally to scale operations at a startup. Created tailored monthly messaging for various patient paths. Orchestrated a pediatric enrollment campaign, boosting participation by over 10% in under a month. Oversaw company's social media, podcast episodes, conference presence, and marketing. Collaborated cross-functionally to scale operations at a startup.

  • One Medical
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Operations Assistant
      • Jun 2021 - Jun 2022

      Greeting patients, notifying the team of their arrival, and ensuring smooth patient visit experiences. Handling incoming calls, messages, and correspondence, effectively addressing requests and categorizing communications. Overseeing monthly credit card Expensify report and providing updates on the office's Original Medicare Direct report. Supporting the Care Team Manager in office management responsibilities. Greeting patients, notifying the team of their arrival, and ensuring smooth patient visit experiences. Handling incoming calls, messages, and correspondence, effectively addressing requests and categorizing communications. Overseeing monthly credit card Expensify report and providing updates on the office's Original Medicare Direct report. Supporting the Care Team Manager in office management responsibilities.

  • Valley Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Health Administration Intern
      • Jan 2021 - May 2021

      Supported the Corporate Director of the Cancer Center by compiling meeting minutes and actively participating in weekly team meetings. Designed multiple surveys for employee engagement/satisfaction and patient experience. Led employees from various departments to complete several projects. Supported the Corporate Director of the Cancer Center by compiling meeting minutes and actively participating in weekly team meetings. Designed multiple surveys for employee engagement/satisfaction and patient experience. Led employees from various departments to complete several projects.

  • Paper Source
    • United States
    • Retail
    • 500 - 600 Employee
    • Sales Floor Associate
      • Nov 2019 - Mar 2020

      Managed sales goals on an hourly and daily basis while operating the register. Assisted customers in store navigation, purchases, and gift wrapping. Led instructional sessions for various art projects. Managed sales goals on an hourly and daily basis while operating the register. Assisted customers in store navigation, purchases, and gift wrapping. Led instructional sessions for various art projects.

  • Berryville Medical Associates
    • Front Desk Staff & CNA
      • Jun 2018 - Aug 2019

      CNA Conducted measurements of vital signs and administered vision and hearing assessments to patients. Gathered samples and performed urinalysis. Acquired essential patient medical history and information for physicians, accurately inputting it into the electronic health record. Receptionist Addressed patient phone inquiries, coordinated appointments, and oversaw patient checkouts. Collected patient documentation and data, aided physicians and nurses with tasks, and facilitated communication. Managed office closure and security procedures. Show less

  • Valley Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Emergency Medical Technician
      • Aug 2016 - Feb 2017

      Conducted patient interviews to gather medical data and record vital signs. Managed supply inventory, maintained room cleanliness, and facilitated patient transitions to examination rooms. Proficient in IV insertion and skilled in phlebotomy techniques, including blood cultures. Performed EKG procedures and provided aid during trauma situations. Conducted patient interviews to gather medical data and record vital signs. Managed supply inventory, maintained room cleanliness, and facilitated patient transitions to examination rooms. Proficient in IV insertion and skilled in phlebotomy techniques, including blood cultures. Performed EKG procedures and provided aid during trauma situations.

Education

  • George Mason University
    Bachelor's degree, Health Administration
    2017 - 2021
  • George Mason University
    Master's degree, Health Administration
    2021 - 2024

Community

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