Outreach Specialist

• Apr 2023 - Present

Brand Ambassador

• Mar 2023 - Present

Merchandise Team Lead

• Jun 2022 - Feb 2023

• Manage overall store operations and implement alternative merchandise display styles result in a 35% improvement in sales • Supervise staff and assist team members, when necessary, in handling cash registers, organizing inventory, labeling products, unloading merchandise, and maintaining overall health and safety.• Keep abreast of market trends to determine the need for improvements in the store • Analyze sales and revenue reports; make forecasts • Organize all store operations and allocate responsibilities to personnel Show less

Sales Lead

• Sep 2020 - Jun 2022

• Work with customers to understand requirements and provide expectational friendly service • Received training and certifications from Ann Taylor to represent the brand, explain promotions and guide selection by customers • Versatile in working multiple positions including cashier, fitting rooms, and maintaining customer and employee relationships • Supervise staff and assist team members ensuring that the associates were staying on task to have a productive sales day • Work with customers to understand requirements and provide expectational friendly service • Received training and certifications from Ann Taylor to represent the brand, explain promotions and guide selection by customers • Versatile in working multiple positions including cashier, fitting rooms, and maintaining customer and employee relationships • Supervise staff and assist team members ensuring that the associates were staying on task to have a productive sales day

Gift Shop Specialist

• May 2019 - Aug 2019

• Received training and certifications from The Space and Rocket Center to represent the brand, explain technical functions of mobile devices and guide product selection by customers • Versatile in working all positions including cashiering, and fittings for flight suits • Following policies and procedures ensuring how to work well with children to help foster an exciting environment. • Received training and certifications from The Space and Rocket Center to represent the brand, explain technical functions of mobile devices and guide product selection by customers • Versatile in working all positions including cashiering, and fittings for flight suits • Following policies and procedures ensuring how to work well with children to help foster an exciting environment.