Avary Cooney

WordPress Support Specialist at FreshySites - Website Design
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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5.0

/5.0
/ Based on 2 ratings
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Thom Hastings

Avary Cooney is incredibly hardworking and dilligent. He multitasks the way most people breathe. He is able to accommodate many sets of expectations simultaneously. His efforts are plainly visible to anyone who has worked, works, or will work with him. His exemplary customer service and middle management skills set him apart from the competition. He will go to great lengths to keep both a customer and a manager happy, consistently putting the needs of others above himself. It is this selflessness that is Avary's best trait, as he strives for goodness and excellence in every effort that he undertakes. I can't recommend him enough. If you think Avary is right at your company, don't think twice. Make him an offer, I promise you will not regret it!

Luke Daniels

Avary had excellent work ethic throughout our high school career together, getting consistently high grades on tests in the classes we shared. Among other things, Avary introduced me to my found love of technology with his depths of knowledge over mobile and personal computers, going so far as to aid me in buying pieces and building my first (of several) computers. On the more personal scale, he is also a pleasant people person, being able to interact well with a multitude of personalities such as our teachers, peers, and our principals. This seems to extend into his work life as his peers and managers seemed quite fond of him. His versatility and knowledge have truly been a boon to anywhere he has worked.

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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • WordPress Support Specialist
      • May 2020 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Tier 2 - IT Operations Technical Support
      • Jun 2015 - May 2020

      Manage web spaces in Apache (Linux); monitor and resolve SMTP server bottlenecking; resolve ODIN task failures; manage web spaces in IIS; support and escalation for Microsoft Exchange products such as Hosted Exchange and Office 365; support and escalation for Microsoft SharePoint and OneDrive; support and manage various incident reports sent to a team-facing support inbox and the Remedy Ticketing System; support and escalation for Asigra's cloud backup service Secure Online Backup; DNS management and domain registration for business and enterprise level accounts; support for web hosting platforms and applications such as WordPress and PinnacleCart; manage MySQL databases. Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Head Advanced Repair Agent
      • Aug 2012 - Jul 2015

      Windows optimization; infection removal; data backup / transfer / migration; fixing corruptions; de-escalating volatile situations; maintain backend functionality (manage contact queues, organize workspace, file reports). Role demands efficient time-management capabilities as I am constantly working on numerous machines at once. Windows optimization; infection removal; data backup / transfer / migration; fixing corruptions; de-escalating volatile situations; maintain backend functionality (manage contact queues, organize workspace, file reports). Role demands efficient time-management capabilities as I am constantly working on numerous machines at once.

Education

  • LINDBERGH HIGH SCHOOL
    2008 - 2012

Community

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