Delivery Lead

• May 2023 - Present

As a Delivery Lead, I am responsible for overseeing the successful implementation and delivery of SAP S/4 HANA Public Cloud projects for Lagom's clients. I am leading a team of talented professionals, collaborating with clients and stakeholders and ensuring the timely completion of project milestones. This role requires a deep understanding of SAP S/4 HANA Public Cloud, excellent leadership skills and the ability to navigate complex project environments.

Project Manager

• Nov 2022 - Present

Test Specialist

• Nov 2020 - Mar 2023

Software and Database Developer

• Aug 2021 - Mar 2022

Software and Database Developer

• Jun 2018 - Nov 2020

Involved in development and maintenance of the Bill Verification software using MS Access and SQL server Involved in development and maintenance of the Bill Verification software using MS Access and SQL server

Business Systems Specialist

• Apr 2013 - Sep 2015

•Involved in testing, implementation, and change management of the Register of Radio frequencies •Managed external service providers and ensured they delivered quality services within agreed timeframes •Provided technical and functional application support, administration and maintenance to resolve application and system problems, minimizing disruptions to the Register of Radio frequencies •translated complex ICT technical concepts to a wide range of audiences •Involved in testing, implementation, and change management of the Register of Radio frequencies •Managed external service providers and ensured they delivered quality services within agreed timeframes •Provided technical and functional application support, administration and maintenance to resolve application and system problems, minimizing disruptions to the Register of Radio frequencies •translated complex ICT technical concepts to a wide range of audiences

Business Analyst

• Apr 2012 - Jun 2013

Business Analyst for Immigration New Zealand Business Analyst for Immigration New Zealand

Business Analyst

• Jun 2009 - Dec 2011

Business Analyst for High Court, Supreme Court and Court of Appeal Business Analyst for High Court, Supreme Court and Court of Appeal

Tech Mahindra

• Jun 2006 - May 2009

Business Analyst for Telecom (NZ), Internet Bank -Swiss One (UK), Servista(UK) Business Analyst for Telecom (NZ), Internet Bank -Swiss One (UK), Servista(UK)

Business Analyst

• Jun 2006 - May 2007

Involved in Business Process Mapping for a start-up Internet bank in London Involved in Business Process Mapping for a start-up Internet bank in London

Business Analyst

• 2006 - 2007

Involved in Business Process Mapping for a start-up Internet bank in London Involved in Business Process Mapping for a start-up Internet bank in London

Technical Specialist

• Dec 2003 - Apr 2005

Nortel IVR specialist deployed to manage the Call Centre for Bharti Airtel Nortel IVR specialist deployed to manage the Call Centre for Bharti Airtel

Application Developer

• Jun 2000 - Jun 2003

Trained and Certified Periphonics (IVR) developer Researched Voice Activated Dialer at Advanced Speech Technology department of Nortel USA headquartered in New Jersey. Trained and Certified Periphonics (IVR) developer Researched Voice Activated Dialer at Advanced Speech Technology department of Nortel USA headquartered in New Jersey.

Programmer/Analyst

• Sep 1999 - Jun 2000

Programmer/Analyst involved in migrating the DOS systems of the Long Island Rail Road into VBA and Access during the Y2K. Programmer/Analyst involved in migrating the DOS systems of the Long Island Rail Road into VBA and Access during the Y2K.

Tester

• Feb 1999 - Jun 1999

Involved in a million dollar test cycle for the Global Electronics Department at Citibank, Wall street. Involved in a million dollar test cycle for the Global Electronics Department at Citibank, Wall street.

Product Support Manager

• Apr 1998 - Jan 1999

Product Support Manager for a Ad Sales Management software called Spacemaster. Product Support Manager for a Ad Sales Management software called Spacemaster.