Experience

Ormond Group

• Malaysia
• Hospitality
• 1 - 100 Employee

• Hotel Manager

  • Jul 2009 - Present

  Motivated Hotel Manager with demonstrated knowledge of hospitality best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 16 years of experience in field and ready to take on challenging, growth-oriented role with Ormond Group(Previously Tune Hotels Group). Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated customer services expertise, including competitive offerings, pricing and market positioning. Proficient Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Services, Operations and People skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Show less



Tune Hotels

• Hospitality
• 100 - 200 Employee

• Hotel Manager

  • Jul 2009 - Present

  Ormond Group logo Hotel ManagerHotel Manager Ormond Group · Full-timeOrmond Group · Full-time Jul 2009 - Present · 14 yrs 1 moJul 2009 - Present · 14 yrs 1 mo Penang, Malaysia · On-sitePenang, Malaysia · On-site Motivated Hotel Manager with demonstrated knowledge of hospitality best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 16 years of experience in field and ready to take on challenging, growth-oriented role with Ormond Group(Previously Tune Hotels Group). Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated customer services expertise, including competitive offerings, pricing and market positioning. Proficient Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Services, Operations and People skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Show less