Experience

Workato

• United States
• Software Development
• 700 & Above Employee

• People Operations Manager

  • Nov 2021 - Present

  - Drafted and launched the first employee handbook for Singapore to provide clarity around policies- Reviewed employment contracts to ensure compliance with labour laws and automated the offer generation process. Advise the TA team on day-to-day employment offers and package- BAU: Performance management, employee relations, internal mobility

• Senior People Operations Associate

  • Feb 2021 - Nov 2021

• HR & People Operations Associate

  • May 2019 - Feb 2021

  Workato is a low code iPaaS that transforms digital cloud businesses through intelligent workflow automation and democratising integration. If your team is spending their time entering data and shifting between multiple software platforms, it is time to start thinking about automation! What do I do at Workato?Being the 2nd employee on the HR team in Singapore, I'm on a mission to create & automate scalable, human and data driven HR processes using Workato itself so that HR can better support business goals1. Employee Lifecycle Programmes & Automation: • Successfully created, launched and measured a new hire onboarding automation process for APAC • Suggested actionable insights from the new hire NPS survey and implemented continuous improvements and automations • Streamlined and automated the IT asset procurement and provisioning process for APAC• Automated the offboarding process for timely offboarding, increased security and time savings• Implemented a flexible benefits plan and Benefits Bot for Singapore based employees with 92% adoption rate3. Talent Acquisition & Programmes:• Hired for Sales and Marketing roles in Singapore • Provided global training and handled queries from employees, hiring managers and the wider HR team on Greenhouse ATS. Troubleshooted through experimenting and reading help articles. • Manage talent programmes with partners from local universities and government agencies 4. BAU: • Serve as a POC for day-to-day HR matters for APAC employees• Create FAQ content and maintain the HR knowledge base for employees to search for 24/7 quick answers



Intute

• Singapore
• E-Learning Providers

• Co-Founder

  • Jan 2018 - Mar 2019

  Intute is a e-learning platform that aims to achieve equal opportunity for all students by providing personalised primary school Mathematics tutoring services. - Grew initial user acquisition to 100+ users by pitching to key partners and securing partnerships- Raised SGD16,000 in seed funding from various competitions and accelerator programs- Pitched our idea in Silicon Valley to over 100 business leaders and student entrepreneurs - Worked collaboratively with internal teams to support sales effortsSMU Social Startup Challenge - 1st Runner's UpUnframed X *SCAPE SOIMPACT Bootcamp Edition 4 - Top 3 TeamNTU Collab4Good Granthttp://www.intute.co



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Talent Acquisition Intern

  • Dec 2018 - Jan 2019

  Grew the Cross Border team in Singapore, Korea and Japan Grew the Cross Border team in Singapore, Korea and Japan



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Employee Engagement Intern

  • May 2018 - Jul 2018

  - Collaborated closely with various internal and external stakeholders to plan & organise events ranging from big outdoor team building activities to smaller, intimate events- Developed & headed employee recognition initiatives for more than 200 senior employees including C-suite executives- Conducted & analysed post event surveys to track employees' preferences for future planning- 2nd Place in Intern Case Study Programme. Presented to a panel of senior management, on improving Shopee's customer feedback mechanism.



Enactus Singapore

• Singapore
• Non-profit Organizations

• Enactus NTU Vice President (Projects)

  • Aug 2017 - Jun 2018

  - Mentored 7 student social enterprises from the ideation stage to first minimum viable product (MVP) and user testing - Reviewed and guided students to form their business model canvas (BMC)- Trained students to pitch for demo day - Lead and organised club activities such as recruitment drives & fireside chats with social entrepreneurs- Enactus Singapore National Champion 2018- Represented Singapore at Enactus World Cup 2018 (Silicon Valley) and emerged as Top18 out of 36 countrieshttps://clubs.ntu.edu.sg/ntuenactus/



PwC Singapore

• Singapore
• Accounting
• 700 & Above Employee

• Assurance Intern

  • Dec 2017 - Feb 2018

  - Tested bank reconciliations, unusual revenue and prepaid expenses- Analysed the sufficiency and appropriateness of audit evidence provided by clients- Interacted with client personnel while maintaining professionalism, integrity and objectivity - Tested bank reconciliations, unusual revenue and prepaid expenses- Analysed the sufficiency and appropriateness of audit evidence provided by clients- Interacted with client personnel while maintaining professionalism, integrity and objectivity



Earth Hour 2017: Our Green Generation

• Publicity and Volunteer Management Director

  • Oct 2016 - Mar 2017

  • Collaborated with Jurong Spring Community Club Youth Executive Council to form the organising committee of this event • Recruited, brief and managed over 100 volunteers • Organised pre-event publicity activities and materials, which generated over 1000 ticket sales. • Collaborated with Jurong Spring Community Club Youth Executive Council to form the organising committee of this event • Recruited, brief and managed over 100 volunteers • Organised pre-event publicity activities and materials, which generated over 1000 ticket sales.



Ikrar Jaya Bina Sdn. Bhd.

• Human Resources Administrator

  • Dec 2015 - Jun 2016

  • Prepared bi-weekly wages for over 200 local and foreign employees using Microsoft Excel.• Revised Excel formulas used in payroll calculations to shorten the time used to process payroll by 50%. • Implemented a digitalised correspondence register to increase effective communication.• Coached an intern on HR processes for 3 months• Handle staff's queries regarding payroll and advanced payments. • Prepared bi-weekly wages for over 200 local and foreign employees using Microsoft Excel.• Revised Excel formulas used in payroll calculations to shorten the time used to process payroll by 50%. • Implemented a digitalised correspondence register to increase effective communication.• Coached an intern on HR processes for 3 months• Handle staff's queries regarding payroll and advanced payments.



W.K.Chan & Co.

• Legal Conveyancing Clerk

  • Dec 2013 - May 2014

  - Prepared Sales and Purchase (S&P) Agreement - Drafted letters for housing loans applications - Scheduled appointments with clients for document signing - Prepared Sales and Purchase (S&P) Agreement - Drafted letters for housing loans applications - Scheduled appointments with clients for document signing