Experience

HomeNurse, Inc.
• Wellness and Fitness Services
• 1 - 100 Employee
• PCA

  • Oct 2019 - Present


Support.com

• IT Services and IT Consulting
• 500 - 600 Employee

• Remote Support Tech

  • Jan 2019 - Present

  Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Show less



Comfort Keepers

• United States
• Individual and Family Services
• 700 & Above Employee

• PCA

  • Dec 2018 - Jan 2019

  I would assist with the daily tasks of elderly, mentally disabled, chronically ill, or physically challenged clients, as well as hospice patients and those in various stages of rehabilitation or recovery. I worked at clients' homes, residential care or hospice facilities, adult day care centers, or senior centers. I would also visit several clients a day or be assigned to one specific client. I usually worked nights, weekends, and holidays. I was supervised by licensed medical personnel, such as nurses, or social workers and perform less medically-oriented duties than home health aides. I was responsible for light cleaning, cooking, running errands, and doing laundry, as well as assisting clients with bathing, showering, grooming, and other personal hygiene tasks. I would also engage clients in activities like reading, talking, and playing games. Show less



Loved Ones In Home Care

• United States
• Individual and Family Services
• 1 - 100 Employee

• HHA

  • Mar 2011 - Sep 2017

  Monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene. Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions. Maintains a safe, secure, and healthy patient environment by following asepses standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; Updates job knowledge by participating in educational opportunities. Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements. Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Creating a Safe, Effective Environment, Health Promotion and Maintenance, Nursing Skills, Health Care Administration, Patient Services, Verbal Communication, Listening, Training , Dependability, Emotional Control, Medical Teamwork Show less


Tudors Biscuit World
• United States
• Information Technology & Services
• 1 - 100 Employee
• Cook

  • Nov 2014 - Jan 2015


United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• RRC

  • Nov 2013 - Jul 2014

  Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. Collect deposits, payments or fees. Sort mail for delivery, arranging it in delivery sequence. Sort mail. Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. Deliver items. Return to the post office with mail collected from homes, businesses, and public mailboxes. Route mail to correct destinations. Turn in money and receipts collected along mail routes. Route mail to correct destinations. Register, certify, and insure parcels and letters. Arrange insurance coverage. Prepare outgoing mail. Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes. Operate vehicles or material-moving equipment. Hold mail for customers who are away from delivery locations. Enter change of address orders into computers that process forwarding address stickers. Enter information into databases or software programs. Bundle mail in preparation for delivery or transportation to relay boxes. Package objects for shipping. Leave notices telling patrons where to collect mail that could not be delivered. Provide notifications to customers or patrons. Meet schedules for the collection and return of mail. Return incorrectly addressed mail to senders. Route mail to correct destinations. Complete forms that notify publishers of address changes. Prepare documentation for contracts, transactions, or regulatory compliance. Maintain accurate records of deliveries. Record shipping information. Answer customers' questions about postal services and regulations. Explain regulations, policies, or procedures. Sell stamps and money orders. Provide customers with change of address cards and other forms. Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes. Show less


Subway
• United States
• Restaurants
• 1 - 100 Employee
• Sandwich Maker

  • Aug 2013 - Sep 2013

Holiday Inn Express
• United States
• Hospitality
• 700 & Above Employee
• Housekeeper

  • Nov 2012 - Dec 2012

NIPON Thermostat
• India
• Machinery Manufacturing
• 1 - 100 Employee
• Assimbly Worker

  • Aug 2012 - Sep 2012
• Cook

  • Jun 2012 - Aug 2012
• Cook

  • Jun 2011 - Sep 2011

Bob Evans Farms, Inc.
• United States
• Food and Beverage Manufacturing
• 700 & Above Employee
• Waitress

  • Mar 2011 - Jun 2011

Parmar Stores
• India
• Retail Groceries
• Store Cashier

  • Jan 2009 - Mar 2009
• Sandwich Maker

  • Jul 2008 - Sep 2008

Foodland
• Retail Groceries
• 1 - 100 Employee
• Cashier

  • Mar 2006 - Aug 2007