Autumn Triêu

Access Coordinator at Nashville State Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Greenbrier, Tennessee, United States, US
Languages
  • English -
  • French -

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Bio

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Credentials

  • Certified Rehabilitation Counselor
    CRCC (Commission on Rehabilitation Counselor Certification)
    Nov, 2014
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Access Coordinator
      • Dec 2021 - Present
    • Insurance
    • 700 & Above Employee
    • Job Accommodations
      • Oct 2018 - Jan 2022

      - Review and analyze medical documentation to assess the eligibility for accommodations- Interact with individuals with disabilities and analyzes the effectiveness of accommodations; compiles reports and analyzes data related to accommodations, compliance, and program efficacy.- Works with individuals to determine reasonable accommodations needed and connects individuals to provides direct resources and services.- Assists clients with solving obstacles unique to individuals with disabilities; interfaces with stakeholders to ensure individuals gain equitable access to resources.- Increases understanding regarding issues affecting individuals with disabilities by delivering presentations, training, workshops, and educational materials related to research and best practices.- Communicate effectively in compliance with the policy and procedure that guide decisions (i.e. ADA, company, and state-specific)- Engage various stakeholders (i.e. company/employer, support group, individual) with insights and determine beneficial outcomes- Maintain schedule of meetings, via software such as Outlook, Zoom, and other platforms.- Navigate network systems efficiently to enhance service delivery- Input and generate data to perform analysis to track and assess services for periodic reports and program review. Analyze research and longitudinal data involving accommodation utilization, persistence, and success rates. - Perform various clerical tasks including typing, filing, maintaining records, mailing lists, prepare purchase orders, monitor budgets, and other activities as needed. Develop and prepare a variety of documents, forms, and procedures, including but not limited to, brochures, pamphlets, flyers, newsletters, agendas, event programs, manuals, yearbooks, and posters. Show less

    • Accommodation Consultant
      • Oct 2018 - Jan 2022

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Vocational Rehabiltiation Counselor
      • Jan 2016 - Aug 2017

      - Successfully managed the Moss Rehabilitation Drucker Brain Injury Center, ReMed Recovery Brain Injury Center, and Beechwood Neuro Rehab facilities. - Evaluated clients’ qualifications, strengths, and weaknesses to determine the most suitable types of employment for each of them. - Addressed individual needs, vocational aptitudes, and interests to assist in career coaching and job placement functions. - Maintained rapport with community partners and networks to develop job openings which have career and advancement potential for clients. - Authorize and follow up on payments and transactions for services for maintaining gainful employment. - Helping people with disabilities find meaningful work serves to increase their independence and social interconnectedness. - Assessed patients’ skills and viability for the workforce, determining when they are ready to begin part-time or full-time employment. - Create job plans for 300+ patients which helped to achieve their employment goals and earn the income they need to maintain the lifestyle they want. Show less

    • Transition School to Work Counselor/Vocational Counselor
      • Jan 2016 - Aug 2017

      - Worked in conjunction with Knox County School System to interpret service details post high school to students, parents, teachers, and other community networks and vendors. - Traveled between two counties for service delivery, conducted meetings, and training. - Provided basic career counseling to both continuing, prospective, and graduating students spanning through different academic departments. - Collaborate with Transition School to Work (TSW) and other programs and based off documentation determine reasonable and appropriate employment accommodations for those with disabilities to ensure ADA compliance while following internal procedure and policy. - Investigated and shared ideas regarding options and adult services and networks with all appropriate community agencies and organizations. - Networked with parent groups to inform them of community and state services available to people with disabilities. - Planned and implemented parent support groups about community services and opportunities to support students with disabilities. - Worked directly with students with disabilities within a vocational and transitional framework and provides input for curriculum improvement to enhance student abilities in acquiring age-appropriate independent skills. - Developed rapport with students to mutually explore career options and interests. - Conducted peer group sessions to discuss issues and problems relating to the employment of people with disabilities. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Vocational Rehabilitation Counselor
      • Feb 2013 - Dec 2015

      - Work under the Pennsylvania Department of Labor and Industry following all necessary policy, procedures, directives, and guidelines set forth by the Commonwealth government - Assess vocational aptitudes, interests, general intellectual functioning, vocational/educational achievement, vocational values and work readiness as part of eligibility criteria - Counsel and consult with consumers to develop rapport and a collaborative individualized plan based off of needs - Coordinate and manage services through liaison duties o Assigned Facilities: Moss Rehabilitation Drucker Brain Injury Center, ReMed Recovery Brain Injury Center, Beechwood Neuro Rehab - Create service authorizations for cost services, manage invoices, and edit and purge purchase orders as required - Maintain rapport with community partners and networks to develop job openings which have career and advancement potential for clients - Case load management: comply with time standards, annual reviews, logging phone calls/emails, updating case progress notes, case closures, reaching proficiency in Microsoft Office Suite Show less

Education

  • Penn State University
    Master of Education (M.Ed.), Vocational Rehabilitation Counseling/Counselor
    2010 - 2012
  • Bloomsburg University of Pennsylvania
    French Studies, 3.00
    2007 - 2009
  • Bloomsburg University of Pennsylvania
    Bachelor of Science (B.S.), Audiology/Audiologist and Speech-Language Pathology/Pathologist
    2006 - 2009

Community

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