Experience

Interior Logic Group - Builder Services - Mountain

• United States
• Construction
• 1 - 100 Employee

• Sales Coordinator

  • May 2008 - Present

  Partner with Sales Executives to provide Builder Customer base a high level of customer service. Maintain a clear and concise workflow and detailed information flow related to new home builder accounts. Analyze costs for material and labor to produce customer margin pricing. Generate and submit bids based on proposed pricing for flooring, wall tile and countertop finishes. Once awarded a project, review contracts for pricing accuracy. Create and maintain upgrade pricing spreadsheets for Design Center Consultants. Generate customized pricing for custom layouts requested by designers and homeowners. Maintain current information on builder accounts based on signed contracts and enhance internal communication and distribution of information surrounding those accounts. Provide excellent customer service to internal and external customers. Show less



Interior Resource Group

• Aurora, Colorado, United States

• Operations

  • May 2008 - Jun 2018

  Provide support to all areas of the business to ensure a smooth process flow of information. Enter Material & Labor information into RFMS software for flooring and countertop materials. Generate Purchase Orders and submit orders to vendors & schedule delivery of the orders. Receive purchased materials and prepare them within RFMS for dispatch to installers. Create Work Orders for Installers for each flooring & countertop installation job. Receive Installers Invoices for their installations & post them to the jobs within RFMS to generate weekly payroll. Input material invoices from vendors into Account Payable platform within RFMS. Create & issue Accounts Payable checks weekly. Create Invoices for customers on installed jobs. Apply payments when received from customers for outstanding invoices. Review Job Costs for accuracy of data entry, receiving and billing. Maintain a high level of customer service with all internal employees, installer base & external customers. Show less



Creative Touch Interiors

• Senior Sales Support

  • 2003 - 2008

  Assist Account Executives to acquire and maintain new clientele. Create and maintain proposals to be submitted to home builders for flooring, wall tile and counter tops. Generate upgrade spreadsheets for all areas within specific floor plans for those home builders who will be utilizing the Creative Touch Interiors Design Center. Maintain inventory lists for design centers located at a home builders’ corporate office. Create detailed reports and presentations to analyze customer pricing, profit margins and effectiveness of the products being sold to customers. Provide accurate and detailed information to internal departments to ensure home buyers are charged correctly for any upgrades they may choose and ensure the home builders are billed correctly for each property address. Sustain excellent internal and external communication to provide the home buyer and the home builder with the highest level of service and satisfaction. Train Sales Support Associates to perform daily duties. Responsible for the personal and professional growth of each member of my team. Review all outgoing proposals for accuracy; maintain reports to better understand the areas in which additional training is needed. Show less



Melody Homes

• Customer Connection Coordinator

  • Apr 2002 - Aug 2003

  Responsible for providing home buyers with ongoing information on the progress of their home under construction. Interact with lenders, real estate agents, title companies & other Melody Homes employees to monitor the progress of the sales contract from the point of sale through closing. Coordinate efforts to get every home closed by the time frame set forth by management. Maintain updated & organized files for every customer. Review & analyze weekly reports to determine if a customer is in compliance with the contract. Monitor projected closings for the quarter to create reports for management. Show less



K.P. Kauffman Company, Inc.

• United States
• Oil and Gas
• 1 - 100 Employee

• Executive Assistant

  • Jul 2001 - Mar 2002

  Assist CEO/Owner of Oil & Gas Company. Screen all incoming calls to CEO to ensure calls are directed appropriately. Maintain a functional meeting schedule for CEO. Responsible for maintaining organized company files that are easily identified by other departments. Generate travel arrangements, which include scheduling flight plans with the FAA for company aircrafts. Assist in changing environment, along with realigning duties to correspond with the changes in the company. Assist CEO/Owner of Oil & Gas Company. Screen all incoming calls to CEO to ensure calls are directed appropriately. Maintain a functional meeting schedule for CEO. Responsible for maintaining organized company files that are easily identified by other departments. Generate travel arrangements, which include scheduling flight plans with the FAA for company aircrafts. Assist in changing environment, along with realigning duties to correspond with the changes in the company.



Qwest Wireless

• Administrative Assistant II

  • Jul 1998 - Jun 2001

  Assisted Training Managers in developing training materials and coordinating efforts to distribute manuals to all necessary business channels. Collected and tracked data to determine the positive value of the Wireless Channel Training Managers and their courses. Generated reports to show the results of the data collected. Supported Operations & Training managers in day-to-day functions. Responsible for inventory management, cost management and accounts payable (which included investigation into the validity of all incoming invoices.) Show less