Experience

Apptical Corp.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Telephone Interviewer

  • Dec 2017 - Present

  Perform medical eligibility interviews for life, health and disability insurance coverage. Document sensitive and personal medical information to ensure multiple insurance companies thoroughly access client's eligibility. Conduct professional interviews on a recorded line for legal purposes. Perform medical eligibility interviews for life, health and disability insurance coverage. Document sensitive and personal medical information to ensure multiple insurance companies thoroughly access client's eligibility. Conduct professional interviews on a recorded line for legal purposes.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • May 2016 - Oct 2017

  Consistently met and exceeded all sales and performance goals that leads to efficient operation. Calculated premiums and established payment methods for sales. Evaluated leads obtained through direct referrals, lead databases and cold calling. Consistently met and exceeded all sales and performance goals that leads to efficient operation. Calculated premiums and established payment methods for sales. Evaluated leads obtained through direct referrals, lead databases and cold calling.



LEDIC Realty Company, LLC

• Memphis, TN

• Property Manager Assistant

  • Oct 2013 - May 2016

  Leasing • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Inspect models and available “market ready”, communicate related service needs to Property Manager. • Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. • Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Assist in monitoring renewals. Distribute and follow-up on renewal notices. • Monitor advertising effectiveness. Gather information about market competition in the area and file. • Represent the company in a professional manner at all the times. Administrative • Accept rental payments and give immediately to Assistant Community Manager. • Type lease and complete appropriate paperwork and input information in ESite/AMSI System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. • Maintain current resident files. Show less



KROGER PHARMACY

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Pharmacy Technician

  • Nov 2010 - Apr 2012

  • Distributed medications to patients • Assisted Pharmacists in the preparation of prescriptions • Scanned prescriptions into computer database • Stocked medications on shelves • Kept inventory of medications • Greeted customers at both drive-thru and inside window with courteous and efficient service • Dispensed, Labeled and packaged medications according to Doctor’s orders • Answered customer questions and refilled prescriptions over the phone • Distributed medications to patients • Assisted Pharmacists in the preparation of prescriptions • Scanned prescriptions into computer database • Stocked medications on shelves • Kept inventory of medications • Greeted customers at both drive-thru and inside window with courteous and efficient service • Dispensed, Labeled and packaged medications according to Doctor’s orders • Answered customer questions and refilled prescriptions over the phone



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Enumerator

  • Apr 2010 - Sep 2010

  • Received, sorted, and listed books in online market • Ensured shelves in front and back of store were correctly stocked • Kept accurate inventory and sales log • Created, labeled, packaged, and mailed shipments daily • Mastered the front and back of the store • Answered phone and provided information on textbooks and classes • Quick and efficient customer service skills in cashier transactions • Ensured students were provided the correct textbooks needed • Daily use/experience with Microsoft Excel, Indaba and Endicia computer systems Show less