Autumn Edmundson

Client Services Representative at DoveLewis Emergency Animal Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US

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Experience

    • United States
    • Veterinary
    • 1 - 100 Employee
    • Client Services Representative
      • Aug 2021 - Present

      Prioritize an influx of tasks such as; checking in patients, addressing client questions and concerns, answering phone calls and pages, rooming clients, taking payments, attaching documents, ect. Work quickly and efficiently in high stress situations. Manage multiple computer systems and keep an accurate log of client communications. Provide resources and support to clients which includes setting realistic expectations about the emergency room, supplying status updates on patients, de-escalating emotionally charged situations, and guiding grieving clients through humane euthanasia. Nominated member of the Equity Champions Team whose official mission is to: create an environment at DoveLewis centered around belonging, equity, and inclusion, for our staff, clients, and program participants. Show less

  • Tags & Titles
    • Alpharetta, Georgia, United States
    • Title Runner and Administrative Clerk
      • Apr 2021 - Jul 2021

      I deliver client paperwork to County Tax Commissioner offices in and around the Atlanta area, manage finances for processed work, and maintain accounting documents. At the office my responsibility is to mail tags, renewals, and other crucial paperwork to clients; as well as, update company records. I deliver client paperwork to County Tax Commissioner offices in and around the Atlanta area, manage finances for processed work, and maintain accounting documents. At the office my responsibility is to mail tags, renewals, and other crucial paperwork to clients; as well as, update company records.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Oct 2020 - Jul 2021

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Summer Intern
      • Jun 2020 - Dec 2020

      Working on projects to provide resources, access, and tools to help the greater Atlanta Community. For example, a created demographics spreadsheet for a grant application. I am also working on an extensive list of links, resources, and artists the Contemporary has collaborated with in the last three years that guests will be able to view using a QR code at the gallery. Finally another intern and I are organizing a virtual art pop up on zoom to provide participants with information, activities, and tools to allow them to use art therapy to manage stress and other emotional triggers. Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Store Associate
      • Feb 2020 - Jul 2020

      Sell and stock items, answer guest’s questions, and make sure the store stays clean and organized. Due to hardships caused by the Coronavirus epidemic, I am currently furloughed Sell and stock items, answer guest’s questions, and make sure the store stays clean and organized. Due to hardships caused by the Coronavirus epidemic, I am currently furloughed

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Team Member
      • May 2018 - Aug 2019

      Numerous responsibilities including; taking orders, making food, prepping food, maintaining the workstation, and preserving the cleanliness of the restaurant. Numerous responsibilities including; taking orders, making food, prepping food, maintaining the workstation, and preserving the cleanliness of the restaurant.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier
      • Jun 2016 - Jan 2017

      Provided a friendly atmosphere for customers, prepped food items, rung up orders, and maintained the lobby Provided a friendly atmosphere for customers, prepped food items, rung up orders, and maintained the lobby

    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier
      • Jun 2015 - Jul 2015

      Worked at the front of the store, rung up orders and cleaned the lobby. Worked at the front of the store, rung up orders and cleaned the lobby.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Cashier
      • May 2014 - Aug 2014

      Restocked items, maintained cleanliness, and worked the drive-through. Restocked items, maintained cleanliness, and worked the drive-through.

Education

  • Georgia State University
    Bachelor, Anthropology
    2015 - 2019

Community

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