Experience

SCB Protect

• Thailand
• Insurance
• 1 - 100 Employee

• Product Owner

  • Sep 2022 - Present

  PM: - Define objectives, scope of project. - Outlining a budget based on requirements and reviewing the efforts. - Preparing a master and detailed project plan to schedule key project milestones, managing delivery of the project according to this plan. - Managing and adjusting for any changes in project scope. - Request budget approval from project sponsor. - Communicate with key stakeholders. BA: - Gathering user requirements. - Analyze the requirement and find the solution to support user requirement. - Prepare the BRD document, review all business requirement documents eg. FSD,user manual. - Walkthrough the FSD to QA. - Review the test scenario, test case. - Provide training to users and application support. - To support as the second-tier support after launching the project. Show less



Chubb Life

• Switzerland
• Insurance
• 700 & Above Employee

• BA Manager

  • Mar 2020 - Aug 2022

  - Estimate the plan for the tasks that relate to BA/QA, e.g., requirement gathering, SIT, UAT. - Requirement gathering, developing, and validating the document (e.g., BRD, FSD, user manual). - Find the solution to support user requirements and close the gap. - Estimate the effort and review the effort that the vendor provided. - Drive the BA/QA tasks to meet the project plan. - Review the test scenario, test case. - Training for the user, application support. - To support as the second-tier support after launching the project. Show less



Siam Piwat

• Thailand
• Retail
• 300 - 400 Employee

• Assistant Department Manager

  • Jul 2019 - Feb 2020

  - Prepare a detailed project plan to schedule key project milestones. - Managing and adjusting for any changes in project scope. - Gathering requirement, validating, and documenting business requirements. - Examine the testcase/test script provided by the vendor. - Execute SIT. - Prepare a detailed project plan to schedule key project milestones. - Managing and adjusting for any changes in project scope. - Gathering requirement, validating, and documenting business requirements. - Examine the testcase/test script provided by the vendor. - Execute SIT.



Locus Telecommunication Inc., Ltd.

• Thailand
• Software Development
• 1 - 100 Employee

• Senior Business Consultant

  • Jun 2013 - Jul 2019

  Project: CRM (Salesforce, Internal Tools), Marketing (Siebel) Client: Thai Life Insurance, PTTICT Solutions Company , Siam Makro Public Company Limited • Manage team members, setup KPI and drive team members to achieve company goal • Support, coach and motivate team members • Gathering, analysis customer requirement • Design screen and present solutions to customer • Provide workshop walkthroughs with customer and related parties • Provide estimate man-days with solutions and project time plan • Provide related documents on project such as FSD, BRD, SRS, functional checklist, user manual • Provide test case, test scenario and provide training session with end user • Cooperating with internal and external teams to deliver project on time Show less



ITBC Business Consultant Group Co., Ltd

• Thailand

• System Analyst

  • Apr 2011 - May 2013

  • Gathering requirement of business processes , designs screen prototype, data analysis, testing, training and support post implementation • Designing database structure • Migrating data from existing to new system • Developing reports using ABAP Programming • Coordinate with application development and end customer • Gathering requirement of business processes , designs screen prototype, data analysis, testing, training and support post implementation • Designing database structure • Migrating data from existing to new system • Developing reports using ABAP Programming • Coordinate with application development and end customer



True Internet

• Thailand

• Oracle Database Administrator

  • Jan 2010 - Mar 2011

  • Managing Oracle database administration assignments for diverse business requirements. • Enhanced database performance • Implementing recovery procedures and automated regular maintenance tasks meet business requirements. • Developing scripts for operation tasks to database server • Designing and developing time-saving and accurate regular system health checking and server hardening operations for Oracle with automatically • Support internal applications such as Wi-Fi authentication, customer service and call center Show less



IBM Solutions Delivery Co., Ltd

• Thailand

• Oracle Database Administrator

  • May 2007 - Dec 2009

  • Managing Oracle database administration assignments for diverse business requirements. • Enhanced database performance • Implementing recovery procedures and automated regular maintenance tasks meet business requirements. • Developing scripts for operation tasks to database server • Maintain database comply with security policy such as health checking and server hardening operations for Oracle database • Managing Oracle database administration assignments for diverse business requirements. • Enhanced database performance • Implementing recovery procedures and automated regular maintenance tasks meet business requirements. • Developing scripts for operation tasks to database server • Maintain database comply with security policy such as health checking and server hardening operations for Oracle database