Austin Pace
Implementation Consultant at MemberCentral- Claim this Profile
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Topline Score
Bio
Keith H. Smith
Austin was able to jump right in and immediately contribute on a number of projects. He helped implement new online marketing efforts and also improve and update our website. He also showed great acumen for mastering industry specific topics. Austin is a very dependable teammate and a great guy.
Jonathan Wheat, PE
For the past two years, I have had the privilege of working with Austin. In these two years, Austin has consistently proven his reliability, dedication, and analytical skills to our engineering team by providing quick and efficient engineering reports and undertaking difficult contracts. He is exceptionally perceptive and an achiever who can understand the whole project while also focusing on the fine details. I highly recommend Austin: he is a team player and would make a great asset to any organization.
Keith H. Smith
Austin was able to jump right in and immediately contribute on a number of projects. He helped implement new online marketing efforts and also improve and update our website. He also showed great acumen for mastering industry specific topics. Austin is a very dependable teammate and a great guy.
Jonathan Wheat, PE
For the past two years, I have had the privilege of working with Austin. In these two years, Austin has consistently proven his reliability, dedication, and analytical skills to our engineering team by providing quick and efficient engineering reports and undertaking difficult contracts. He is exceptionally perceptive and an achiever who can understand the whole project while also focusing on the fine details. I highly recommend Austin: he is a team player and would make a great asset to any organization.
Keith H. Smith
Austin was able to jump right in and immediately contribute on a number of projects. He helped implement new online marketing efforts and also improve and update our website. He also showed great acumen for mastering industry specific topics. Austin is a very dependable teammate and a great guy.
Jonathan Wheat, PE
For the past two years, I have had the privilege of working with Austin. In these two years, Austin has consistently proven his reliability, dedication, and analytical skills to our engineering team by providing quick and efficient engineering reports and undertaking difficult contracts. He is exceptionally perceptive and an achiever who can understand the whole project while also focusing on the fine details. I highly recommend Austin: he is a team player and would make a great asset to any organization.
Keith H. Smith
Austin was able to jump right in and immediately contribute on a number of projects. He helped implement new online marketing efforts and also improve and update our website. He also showed great acumen for mastering industry specific topics. Austin is a very dependable teammate and a great guy.
Jonathan Wheat, PE
For the past two years, I have had the privilege of working with Austin. In these two years, Austin has consistently proven his reliability, dedication, and analytical skills to our engineering team by providing quick and efficient engineering reports and undertaking difficult contracts. He is exceptionally perceptive and an achiever who can understand the whole project while also focusing on the fine details. I highly recommend Austin: he is a team player and would make a great asset to any organization.
Credentials
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Professional Scrum Master I
Scrum.orgAug, 2020- Nov, 2024 -
Fiji Matai Specialist
Tourism FijiDec, 2016- Nov, 2024
Experience
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MemberCentral
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United States
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Information Technology & Services
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1 - 100 Employee
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Implementation Consultant
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Feb 2021 - Present
Manage 2-6-month software implementation projects from Kick-off to Go Live/Launch for new MemberCentral software clients Communicate project roadmaps with clients and cross-functional teams Collaborate with other project managers on product vision and strategy Work with developers, support staff, and other project managers to provide solutions to customers Create and submit development stories for product enhancements and change requests through Jira Write… Show more Manage 2-6-month software implementation projects from Kick-off to Go Live/Launch for new MemberCentral software clients Communicate project roadmaps with clients and cross-functional teams Collaborate with other project managers on product vision and strategy Work with developers, support staff, and other project managers to provide solutions to customers Create and submit development stories for product enhancements and change requests through Jira Write knowledge articles and documentation for internal resources and customer resources in Google Drive Handle discovery processes with clients to understand needs including: Membership, Subscriptions, Accounting, Events, Website Redesign, Blogs, and other applications or modules Configure software setups for new clients including HTML/CSS customizations Onboard and train new clients on MemberCentral software Show less Manage 2-6-month software implementation projects from Kick-off to Go Live/Launch for new MemberCentral software clients Communicate project roadmaps with clients and cross-functional teams Collaborate with other project managers on product vision and strategy Work with developers, support staff, and other project managers to provide solutions to customers Create and submit development stories for product enhancements and change requests through Jira Write… Show more Manage 2-6-month software implementation projects from Kick-off to Go Live/Launch for new MemberCentral software clients Communicate project roadmaps with clients and cross-functional teams Collaborate with other project managers on product vision and strategy Work with developers, support staff, and other project managers to provide solutions to customers Create and submit development stories for product enhancements and change requests through Jira Write knowledge articles and documentation for internal resources and customer resources in Google Drive Handle discovery processes with clients to understand needs including: Membership, Subscriptions, Accounting, Events, Website Redesign, Blogs, and other applications or modules Configure software setups for new clients including HTML/CSS customizations Onboard and train new clients on MemberCentral software Show less
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Corporate Couriers and Logistics
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Operations Analyst
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Jul 2017 - Feb 2021
• Operate as Subject Matter Expert for operations related to logistics, information technology, and website management • Coordinate last mile logistics for national 3PL companies and courier logistics for Austin area clients • Identify and communicate upcoming changes required for daily operations including software changes, hardware upgrades, cybersecurity, email integration, etc. • Manage company website at www.ccltexas.com including WordPress account, web hosting account (Bluehost),… Show more • Operate as Subject Matter Expert for operations related to logistics, information technology, and website management • Coordinate last mile logistics for national 3PL companies and courier logistics for Austin area clients • Identify and communicate upcoming changes required for daily operations including software changes, hardware upgrades, cybersecurity, email integration, etc. • Manage company website at www.ccltexas.com including WordPress account, web hosting account (Bluehost), email hosting account (Rackspace), and email account management • Manage Google Business and Google Analytics accounts • Generate reports using Tableau and Excel to analyze website performance and digital presence • Conduct market research on competitors and analyze nationwide industry trends • Generate reports on DataTrac to collaborate on pricing analysis and revenue analysis • Manage Stripe API credit card processing and troubleshoot billing issues • Audit and negotiate invoices for major clients (DHL, World Courier, Unisys, KLA Tencor, Oracle) • Troubleshoot on-site issues related to Outlook, Gmail, Datatrac, the Datatrac Android app, and any computer issues • Provide customer service and client support as needed Show less • Operate as Subject Matter Expert for operations related to logistics, information technology, and website management • Coordinate last mile logistics for national 3PL companies and courier logistics for Austin area clients • Identify and communicate upcoming changes required for daily operations including software changes, hardware upgrades, cybersecurity, email integration, etc. • Manage company website at www.ccltexas.com including WordPress account, web hosting account (Bluehost),… Show more • Operate as Subject Matter Expert for operations related to logistics, information technology, and website management • Coordinate last mile logistics for national 3PL companies and courier logistics for Austin area clients • Identify and communicate upcoming changes required for daily operations including software changes, hardware upgrades, cybersecurity, email integration, etc. • Manage company website at www.ccltexas.com including WordPress account, web hosting account (Bluehost), email hosting account (Rackspace), and email account management • Manage Google Business and Google Analytics accounts • Generate reports using Tableau and Excel to analyze website performance and digital presence • Conduct market research on competitors and analyze nationwide industry trends • Generate reports on DataTrac to collaborate on pricing analysis and revenue analysis • Manage Stripe API credit card processing and troubleshoot billing issues • Audit and negotiate invoices for major clients (DHL, World Courier, Unisys, KLA Tencor, Oracle) • Troubleshoot on-site issues related to Outlook, Gmail, Datatrac, the Datatrac Android app, and any computer issues • Provide customer service and client support as needed Show less
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Praxis
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United States
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Higher Education
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1 - 100 Employee
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Member/Participant
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Sep 2016 - Jun 2017
Work/Study program that combines an education focused on entrepreneurship and self improvement with practical skills training, 1-on-1 coaching, academic mentoring, group discussions, professional-development workshops, and real-world business experience Work/Study program that combines an education focused on entrepreneurship and self improvement with practical skills training, 1-on-1 coaching, academic mentoring, group discussions, professional-development workshops, and real-world business experience
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Digital Marketing Specialist
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Nov 2016 - Feb 2017
Specialist in Travel for Latitude Ventures -Sales -Marketing -SEO -Content Creation -WordPress Created Facebook ad strategy that achieved $0.37 per click and over 25,000 reach for under $250. Helped implement lead capture tool on website that increased company email list by over 20% in just two months Co-created Lead Capture Content/Downloadable for lead capture tool (Travel Guide) Contributed to creation & updates of Wordpress webpages. (… Show more Specialist in Travel for Latitude Ventures -Sales -Marketing -SEO -Content Creation -WordPress Created Facebook ad strategy that achieved $0.37 per click and over 25,000 reach for under $250. Helped implement lead capture tool on website that increased company email list by over 20% in just two months Co-created Lead Capture Content/Downloadable for lead capture tool (Travel Guide) Contributed to creation & updates of Wordpress webpages. ( venturefiji.com ) Consulted on email marketing campaigns Closed over $16,000 in revenue Venture Fiji - venturefiji.com Show less Specialist in Travel for Latitude Ventures -Sales -Marketing -SEO -Content Creation -WordPress Created Facebook ad strategy that achieved $0.37 per click and over 25,000 reach for under $250. Helped implement lead capture tool on website that increased company email list by over 20% in just two months Co-created Lead Capture Content/Downloadable for lead capture tool (Travel Guide) Contributed to creation & updates of Wordpress webpages. (… Show more Specialist in Travel for Latitude Ventures -Sales -Marketing -SEO -Content Creation -WordPress Created Facebook ad strategy that achieved $0.37 per click and over 25,000 reach for under $250. Helped implement lead capture tool on website that increased company email list by over 20% in just two months Co-created Lead Capture Content/Downloadable for lead capture tool (Travel Guide) Contributed to creation & updates of Wordpress webpages. ( venturefiji.com ) Consulted on email marketing campaigns Closed over $16,000 in revenue Venture Fiji - venturefiji.com Show less
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FTS International
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United States
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Oil and Gas
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400 - 500 Employee
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Field Engineer I-II
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Feb 2013 - Apr 2015
Field engineer for over 500 well completion stimulation stages resulting in over $35 million dollars in revenue Deployed as ace field engineer in district to help secure new contracts with multiple major customers Oversee on-site QAQC of oil/gas well projects, build & complete engineering reports, perform engineering calculations Manage & Supervise Fluid Technician Direct up to 6 equipment operators during projects Extensive customer facing experience Work… Show more Field engineer for over 500 well completion stimulation stages resulting in over $35 million dollars in revenue Deployed as ace field engineer in district to help secure new contracts with multiple major customers Oversee on-site QAQC of oil/gas well projects, build & complete engineering reports, perform engineering calculations Manage & Supervise Fluid Technician Direct up to 6 equipment operators during projects Extensive customer facing experience Work directly with service supervisors, equipment operators, and company representatives to complete various aspects of oil and gas projects including live design changes, operational changes, and post job revenue determination Show less Field engineer for over 500 well completion stimulation stages resulting in over $35 million dollars in revenue Deployed as ace field engineer in district to help secure new contracts with multiple major customers Oversee on-site QAQC of oil/gas well projects, build & complete engineering reports, perform engineering calculations Manage & Supervise Fluid Technician Direct up to 6 equipment operators during projects Extensive customer facing experience Work… Show more Field engineer for over 500 well completion stimulation stages resulting in over $35 million dollars in revenue Deployed as ace field engineer in district to help secure new contracts with multiple major customers Oversee on-site QAQC of oil/gas well projects, build & complete engineering reports, perform engineering calculations Manage & Supervise Fluid Technician Direct up to 6 equipment operators during projects Extensive customer facing experience Work directly with service supervisors, equipment operators, and company representatives to complete various aspects of oil and gas projects including live design changes, operational changes, and post job revenue determination Show less
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Texas Tech University
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United States
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Higher Education
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700 & Above Employee
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Mechanical Engineering Student
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Aug 2008 - Aug 2012
Graduated with Bachelors of Science in Mechanical Engineering Emphasis on Design, Thermodynamics, Fluid Mechanics Experience with FEA, CFD, Inventor Pro, Excel, Labview, MatLab Designed and created a device with a team to lift, switch, and handle water jugs for standard water dispensers in offices and homes Determined root causes of failure in past legal cases needing engineering consultation for forensic engineering course Individually developed Solar Tracker… Show more Graduated with Bachelors of Science in Mechanical Engineering Emphasis on Design, Thermodynamics, Fluid Mechanics Experience with FEA, CFD, Inventor Pro, Excel, Labview, MatLab Designed and created a device with a team to lift, switch, and handle water jugs for standard water dispensers in offices and homes Determined root causes of failure in past legal cases needing engineering consultation for forensic engineering course Individually developed Solar Tracker with Arduino controller and servomotor Show less Graduated with Bachelors of Science in Mechanical Engineering Emphasis on Design, Thermodynamics, Fluid Mechanics Experience with FEA, CFD, Inventor Pro, Excel, Labview, MatLab Designed and created a device with a team to lift, switch, and handle water jugs for standard water dispensers in offices and homes Determined root causes of failure in past legal cases needing engineering consultation for forensic engineering course Individually developed Solar Tracker… Show more Graduated with Bachelors of Science in Mechanical Engineering Emphasis on Design, Thermodynamics, Fluid Mechanics Experience with FEA, CFD, Inventor Pro, Excel, Labview, MatLab Designed and created a device with a team to lift, switch, and handle water jugs for standard water dispensers in offices and homes Determined root causes of failure in past legal cases needing engineering consultation for forensic engineering course Individually developed Solar Tracker with Arduino controller and servomotor Show less
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Energi Personnel
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Server/Waiter
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May 2009 - Aug 2009
-Setup and served guests for tournaments, parties, and weekend events -Provided guest services as needed -Tore down and cleaned up events -Setup and served guests for tournaments, parties, and weekend events -Provided guest services as needed -Tore down and cleaned up events
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Midland RockHounds
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United States
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Sports Teams and Clubs
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1 - 100 Employee
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Outfield Games Operator
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Apr 2006 - Aug 2006
-Set up equipment for games -oversaw operation of games and supervision of young guests -set prices to produce revenue -Set up equipment for games -oversaw operation of games and supervision of young guests -set prices to produce revenue
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Education
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2008 - 2012
Texas Tech University
Bachelor of Science (B.S.), Mechanical Engineering
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