Experience

Anybill Financial Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of IT Operations

  • Feb 2009 - Present

  Directing the daily operation of internal and external Information Technology systems. Implementing policies, procedures, and technologies that increase operational efficiency. Maintaining and enhancing SAS-70 Type-II | SOC Compliance. Anybill is a large scale payment processor of accounts payables and tax payments. Maintaining uptime in IT operations means monitoring infrastructure, business processes, applications, and integrations. Downtime is costly and not tolerated by our growing list of fortune 500 Clients. Proactive and bold approaches to process improvement over the years have enabled Anybill to serve our several hundred clients with the same amount of operations staff as a single mid size business' AP department. Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Account Manager

  • Aug 2007 - Sep 2008

  Manage and acquire existing and non-existing Xerox customers. Plan and organize weekly schedule to maximize sales call efficiency. Xerox “Customer Centered Selling” training. Manage and acquire existing and non-existing Xerox customers. Plan and organize weekly schedule to maximize sales call efficiency. Xerox “Customer Centered Selling” training.



Fairfield University

• United States
• Higher Education
• 700 & Above Employee

• Student Technology Support

  • 2004 - 2007

  Significantly increased efficiency by implementing new processes utilizing readily available resources. Diagnosed and repaired both hardware and software issues on multiple types of technology and systems. Significantly increased efficiency by implementing new processes utilizing readily available resources. Diagnosed and repaired both hardware and software issues on multiple types of technology and systems.



Atlantic Video

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Executive Assistant to President & COO

  • May 2004 - Aug 2004

  Streamlined weekly reporting process by coordinating data from a variety of sources into one report. Acted as the hub of the communication network for senior management; maintaining multiple schedules and tasks. Performed a wide array of clerical duties ranging from drafting memos to organizing board meetings. Streamlined weekly reporting process by coordinating data from a variety of sources into one report. Acted as the hub of the communication network for senior management; maintaining multiple schedules and tasks. Performed a wide array of clerical duties ranging from drafting memos to organizing board meetings.