Experience

Petersen Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Associate

  • 2019 - Present

  • Utilize multiple enterprise tier platforms such as Opera, Concerto, and Merlin • Process and document guest deposits, settlements, and other financial transactions • Provide daily analysis of both text and software-based sources to improve the guest experience • Assist guests with impromptu concerns and issues throughout their stay • Achieve performance targets related to reservations, guest feedback, and membership enrollments • Utilize multiple enterprise tier platforms such as Opera, Concerto, and Merlin • Process and document guest deposits, settlements, and other financial transactions • Provide daily analysis of both text and software-based sources to improve the guest experience • Assist guests with impromptu concerns and issues throughout their stay • Achieve performance targets related to reservations, guest feedback, and membership enrollments



Washington Township

• Assessor

  • 2014 - 2016

  • Calculated and recorded perimeter measurements of residential homes • Provided outlines for tax evaluations • Compiled supplementary visual documentation • Maintained and updated neighborhood and property assignments • Calculated and recorded perimeter measurements of residential homes • Provided outlines for tax evaluations • Compiled supplementary visual documentation • Maintained and updated neighborhood and property assignments