Experience

ScribeAmerica Talent Acquisiton

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• HR Hiring Associate

  • Aug 2019 - Present

  Recruit and Interview applicantsComplete the hiring process for new employeesOrganize and conduct classroom training for new employeesKeep up to date with classroom training material and protocolsSet up new hires in the scheduling systemMaintain an up-to-date scribe directory and pipelineSupervise distribution and maintain inventory of ScribeAmerica propertyHelp ensure shifts are fully covered and site is fully staffedWork shifts at the local site(s), as… Recruit and Interview applicantsComplete the hiring process for new employeesOrganize and conduct classroom training for new employeesKeep up to date with classroom training material and protocolsSet up new hires in the scheduling systemMaintain an up-to-date scribe directory and pipelineSupervise distribution and maintain inventory of ScribeAmerica propertyHelp ensure shifts are fully covered and site is fully staffedWork shifts at the local site(s), as neededEnsure scribe compliance with hospital requirements (background check, fingerprinting, Employee Health, hospital badging, hospital orientation, etc)Ensure employee compliance with ScribeAmerica policies and proceduresCommunicate with chief scribes of local sites to understand their hiring needs, keep them informed about their new hires’ progressing in training, and to coordinate site-specific credentialing and trainingCommunicate with the facility human resources, IT, and other facility liaisons to coordinate complianceDefer managerial decisions to the Regional Manager or Vice President of Senior Management Show more Show less



NASA Federal Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Loan Servicing Specialist

  • Jun 2019 - Present

• Member Solutions Specialist

  • Jun 2019 - Jun 2019



Urban Teachers

• United States
• Education Administration Programs
• 1 - 100 Employee

• Educator

  • Jun 2017 - Jan 2019

  Develop and lead standard aligned lessons based on student needs • Instruct math and English language arts in differentiated small groups • Maintain Response to Intervention data and ongoing student portfolios • Take relevant coursework to enhance my practice • Lead morning meetings that boost social-emotional interactions between students



Maryland Health Benefit Exchange

• United States
• Government Administration
• 100 - 200 Employee

• Member Services Associate

  • Feb 2016 - Jun 2017

  Answers a broad range of questions while assisting consumers as they enroll in Medicaid and Qualified Health plans through Maryland Health Connection. • Practices active listening while taking consumers concerns seriously to fully understands issues and provide resolutions. • Provides unbiased presentation of programs to assist consumers with application and eligibility requirements questions • Simultaneously communicates with consumers while researching their case and documenting… Answers a broad range of questions while assisting consumers as they enroll in Medicaid and Qualified Health plans through Maryland Health Connection. • Practices active listening while taking consumers concerns seriously to fully understands issues and provide resolutions. • Provides unbiased presentation of programs to assist consumers with application and eligibility requirements questions • Simultaneously communicates with consumers while researching their case and documenting calls. • Ongoing learning and refining knowledge of computer navigation skills in response to updated health policies and computer systems. • Meets individual performance standards, including confidentiality and security of information while implementing solutions, and escalating unresolved problems.• Receive phone calls and direct to appropriate department • Communicate successfully regarding customer complaints via telephone and especially in writing • Schedule appointments and meetings • Provide clerical support • Carry on general administrative duties Show more Show less



Best Buy

• Retail
• 700 & Above Employee

• Asset Protection Specialist

  • Apr 2014 - Jun 2016

  • Maintain and monitor store security, employee and customer safety, and asset protection • Assist supervisor team in controlling shrink, validate plans to reduce losses, and properly account for inventory. • Receive and transport merchandise to and from store. • Typing weekly sales report to valid shrink plans