Experience

EBQ

• United States
• Advertising Services
• 200 - 300 Employee

• Manager, Sales Development

  • Oct 2021 - Aug 2023

  Manage a book of 8-10 sales development projects comprising teams of anywhere from 8-12 SDRs. Responsible for meeting with clients to understand their offerings, synthesizing that into information that SDRs could use to set meetings, including messaging and email templates. Oversee day-to-day operations of the projects to exceed client expectations, set goals and objectives, oversee ongoing employee training, and adjust strategies to find continued success. This includes Salesforce and HubSpot… Show more Manage a book of 8-10 sales development projects comprising teams of anywhere from 8-12 SDRs. Responsible for meeting with clients to understand their offerings, synthesizing that into information that SDRs could use to set meetings, including messaging and email templates. Oversee day-to-day operations of the projects to exceed client expectations, set goals and objectives, oversee ongoing employee training, and adjust strategies to find continued success. This includes Salesforce and HubSpot management, creating reports and dashboards to be distributed for continuous improvement meetings with clients, data build requests, writing quarterly business reviews, and evaluating employee performance to make recommendations for improvement and advancement.

• Sales Development Team Lead

  • Oct 2020 - Oct 2021

  In addition to all of the standard responsibilities of an SDR, assisting with training of new employees, providing continuous training for other SDR team members, assisting SDR Managers with employee performance evaluation, and reporting back to leadership about areas of improvement.

• Sales Development Specialist

  • Aug 2014 - Oct 2020

  Using a combination of Excel, Google Docs, Salesforce, and HubSpot to do sales development outreach via phone and email. Warm and cold calling and emailing to schedule meetings with sales staff. Identify pain points/drivers to make the most effective pitch to prospects. Reschedule/follow up with prospects if meetings do not occur.



FanSided

• United States
• Spectator Sports
• 400 - 500 Employee

• Staff Writer

  • Sep 2015 - Oct 2015

  Houston Astros blogger for Climbing Tal's Hill (http://climbingtalshill.com) Houston Astros blogger for Climbing Tal's Hill (http://climbingtalshill.com)



Junior Volleyball Association of Austin

• Travel Arrangements
• 1 - 100 Employee

• Housing Manager

  • Sep 2012 - Jul 2014

  Overseeing call center employees, managing payroll, tracking and managing room inventory for a variety of hotels, working directly with hotels to ensure reservations are made properly and serving customers' needs and requests. Playing a role in interviewing potential hires and making decisions regarding staffing. Overseeing call center employees, managing payroll, tracking and managing room inventory for a variety of hotels, working directly with hotels to ensure reservations are made properly and serving customers' needs and requests. Playing a role in interviewing potential hires and making decisions regarding staffing.



AT&T Hotel and Conference Center

• United States
• Hospitality
• 1 - 100 Employee

• Group Rooms Coordinator

  • Mar 2011 - Aug 2012

  Overseeing all reservations for groups staying at the hotel, taking calls for general reservations, managing a variety of special requests from the groups and acting as liaison between reservations, the sales department and the front desk.

• Front Desk Agent

  • Apr 2009 - Mar 2011

  Ensuring a smooth check-in and check-out process for all guests, handling special requests, recommending location restaurants and entertainment for travelers, making reservations.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Representative

  • Oct 2008 - Feb 2009

  Assisting customers with finding products, ringing them up, handling returns, doing daily register audits Assisting customers with finding products, ringing them up, handling returns, doing daily register audits



Stanford Campaigns

• United States
• Research Services
• 1 - 100 Employee

• Intern

  • Feb 2008 - May 2008

  Performing research using a variety of tools including Google and LexisNexis, directing phone calls, assisting in office upkeep and material stocking Performing research using a variety of tools including Google and LexisNexis, directing phone calls, assisting in office upkeep and material stocking



The Daily Texan

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Sports Writer

  • Jan 2007 - May 2008

  Writing 2-3 articles per week covering men's college basketball or women's golf, conducting interviews, following game results and researching statistics Writing 2-3 articles per week covering men's college basketball or women's golf, conducting interviews, following game results and researching statistics



Cheddar's Scratch Kitchen

• United States
• Restaurants
• 700 & Above Employee

• Waiter

  • Jul 2007 - Oct 2007

  Waiting tables, inputting orders, handling cash and credit cards for transactions, general cleaning duties around restaurant and kitchen Waiting tables, inputting orders, handling cash and credit cards for transactions, general cleaning duties around restaurant and kitchen



Juan Henry's

• Waiter

  • Jun 2006 - May 2007

  Waiting tables, inputting orders, handling cash and credit cards for transactions, general cleaning duties around restaurant and kitchen Waiting tables, inputting orders, handling cash and credit cards for transactions, general cleaning duties around restaurant and kitchen



Randalls Food Market

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Fuel Station Attendant/Shipping Clerk

  • Jan 2005 - Apr 2006

  Serving customers, overseeing station stocking, care for the pumps and fuel safety, overseeing incoming inventory for the store, ordering items that were needed, disposing of defective/broken/returned items Serving customers, overseeing station stocking, care for the pumps and fuel safety, overseeing incoming inventory for the store, ordering items that were needed, disposing of defective/broken/returned items