Austin Ryte
Customer Care Specialist at Goldco- Claim this Profile
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Bio
Credentials
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Bullion Product Dealer Rep
Minnesota Department of CommerceAug, 2022- Nov, 2024 -
Introduction to Cybersecurity Tools & Cyber Attacks
CourseraAug, 2021- Nov, 2024 -
Forensic Accounting and Fraud Examination
CourseraMar, 2021- Nov, 2024 -
Google IT Support Professional Certificate
CourseraOct, 2020- Nov, 2024 -
Google IT Support Specialization
CourseraOct, 2020- Nov, 2024 -
IT Security: Defense against the digital dark arts
CourseraOct, 2020- Nov, 2024 -
System Administration and IT Infrastructure Services
CourseraSep, 2020- Nov, 2024 -
Computer Components and Peripherals for IT Technicians
LinkedInAug, 2020- Nov, 2024 -
Operating Systems and You: Becoming a Power User
CourseraAug, 2020- Nov, 2024 -
The Bits and Bytes of Computer Networking
CourseraJul, 2020- Nov, 2024 -
Technical Support Fundamentals
CourseraJun, 2020- Nov, 2024 -
Design Thinking: Customer Experience
LinkedInJun, 2020- Nov, 2024 -
Digital Transformation
LinkedInJun, 2020- Nov, 2024 -
Gaining Skills with LinkedIn Learning
LinkedInJun, 2020- Nov, 2024 -
Improving Your Listening Skills
LinkedInJun, 2020- Nov, 2024 -
Leading with Emotional Intelligence (2013)
LinkedInJun, 2020- Nov, 2024 -
Operational Excellence Foundations
LinkedInJun, 2020- Nov, 2024 -
The Six Morning Habits of High Performers
LinkedInJun, 2020- Nov, 2024 -
The Five Thieves of Happiness (getAbstract Summary)
LinkedInMay, 2020- Nov, 2024
Experience
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Goldco
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United States
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Retail
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1 - 100 Employee
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Customer Care Specialist
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Jun 2022 - Present
Routinely assist customers in the process of IRA liquidations and pricing for selling precious metals. Guide customers through understanding the precious metals market and how it effects their portfolio. Assist in designing procedures and training material for current and new employees within the Customer Care department. Train and shadow new employees for their role within the Customer Care department. Routinely assist customers in the process of IRA liquidations and pricing for selling precious metals. Guide customers through understanding the precious metals market and how it effects their portfolio. Assist in designing procedures and training material for current and new employees within the Customer Care department. Train and shadow new employees for their role within the Customer Care department.
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F.N.B. Corporation
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United States
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Financial Services
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700 & Above Employee
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Float CSR
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Jul 2021 - Jun 2022
Travel to various branch locations within the Charlotte region to support understaffed branches. Deliver exceptional consultative salesmanship to ensure clients current and future needs are met. Routinely process applications for signature, mortgage, and auto loans. Travel to various branch locations within the Charlotte region to support understaffed branches. Deliver exceptional consultative salesmanship to ensure clients current and future needs are met. Routinely process applications for signature, mortgage, and auto loans.
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Fifth Third Bank
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United States
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Financial Services
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700 & Above Employee
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Personal Banker
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Aug 2019 - Jul 2021
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Preparer
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Oct 2018 - May 2019
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H.T Gaddy Seed Cleaners
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United States
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Farm Hand
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Oct 2017 - Dec 2018
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Tractor Supply Company
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United States
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Retail
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700 & Above Employee
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Associate
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Jul 2018 - Nov 2018
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Education
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2017 - 2020
South Piedmont Community College
Certificate of Accounting, Accounting
Community
