Software Developer

• Aug 2022 - Present

Multi project software developer, working within an agile team on various projects with different technologies. Multi project software developer, working within an agile team on various projects with different technologies.

Small Business Owner

• Jul 2021 - Present

Full Stack Software Engineer

• Jul 2021 - Jul 2022

- Work with development teams and product managers to create software solutions - Develop internal business unit and customer-facing applications. Will work on several projects including e-Supply, inventory forecasting, dashboards for remote facilities, etc. - Design client-side and server-side architecture - Build the front-end of applications through appealing visual design - Develop and manage well-functioning databases and applications - Test software to ensure responsiveness and efficiency - Troubleshoot, debug and upgrade software - Create security and data protection settings - Build features and applications with a mobile responsive design - Write technical documentation Show less

Software Developer

• Mar 2019 - Jun 2021

• Design , develop , and test web applications and related user interfaces in PHP within a Linux - Apache - MySQL environment .• Work productively in a fast - paced development and production support environment following agile / Scrum development processes .• Understand and implement the stated requirements for software .• Provide development time estimates , constraints , and risks / liabilities .• Deliver software within given time constraints .• Plan and prioritize development tasks in order to achieve objectives .• Design test protocols to provide high levels of confidence in software ’s stability , usability , and security .• Design and develop automated test suites .• Write and maintain XML and JSON integrations .• Research and troubleshoot production issues . Show less

FuseOS Help Desk Technician - Level III

• Mar 2019 - Mar 2019

• Act as a subject matter expert in all aspects of FuseOS and a FuseOS advocate within the company.• Provide prompt ongoing user support via Zendesk and user interactions, with a goal to meet an SLA of 2 hours for initial response.• Perform in-depth analysis of reported FuseOS issues using MySQL queries, Linux command line tool, regular expression log parsing and issue verification in various FuseOS environments.• Support QA analysts in testing and documenting large enhancement features and releases, as needed.• Coach fellow Help Desk Agents in troubleshooting reported issues and managing user feedback Show less

FuseOS Help Desk Technician - Level 2

• Jan 2018 - Feb 2019

- Coordinated with Junior and Senior-level Developers to analyze and resolve FuseOS issues reported by users with a goal to escalate less than 2% of Help Desk tickets to a Developer for resolution. - Perform advanced level troubleshooting through the analysis of possible FuseOS defects.- Perform in-depth analysis of reported FuseOS issues using MySQL queries, Linux command line tool, regular expression log parsing and issue verification in various FuseOS environments.

FuseOS Liason/Help Desk Associate

• Sep 2017 - Jan 2018

- Act as a subject matter expert in all aspects of FuseOS and a FuseOS advocate within the company.- Provided prompt ongoing user support via Zendesk and user interactions, with a goal to meet an SLA of 2 hours for initial response.- Contribute towards development and maintenance of content for Knowledge Base of FAQs and Known Issues to educate user community.

Research Analyst

• Feb 2016 - Sep 2017